Ferman BMW - Service Center

A great experience at the service dept Communication was outstanding and the experience was pain free. Loaner vehicle was ready as planned and all of the staff was very courteous and profes Communication was outstanding and the experience was pain free. Loaner vehicle was ready as planned and all of the staff was very courteous and professional. More

Honest and Reliable Service Department Ferman is the best BMW dealership in Tampa Bay! You are greeted warmly and treated with respect, then receive superior service and prompt follow-up. Ferman is the best BMW dealership in Tampa Bay! You are greeted warmly and treated with respect, then receive superior service and prompt follow-up. The rest of the world ought to work that way too! More

Completely Satisfied Ask for Nick Hawk and Alex Senko Went for an oil change. wasn't due yet; but my brake fluid needed to be changed. Nick Hawk was very professional and courteous. But, I had a question Went for an oil change. wasn't due yet; but my brake fluid needed to be changed. Nick Hawk was very professional and courteous. But, I had a questions about Bluetooth connection, and Nick introduced me to Alex Senko. He not only explained how he made the connection with my cellphone but asked if I needed additional assistance. Alex did this in less than 2 minutes. I read the manual several times and didn't get it. You two are the BEST. Thank you. Monique. Largo. More

Awesome! All there were Polite, knowledgeable, and competent. Excellent service! Our wait was short and we greeted pleasantly by everyone we met. We would cert All there were Polite, knowledgeable, and competent. Excellent service! Our wait was short and we greeted pleasantly by everyone we met. We would certainly return. More

Car service Well received in the carport, Jamie, as usual is very pleasant , efficient and professional. Work was started on time and finished in a reasonable ti Well received in the carport, Jamie, as usual is very pleasant , efficient and professional. Work was started on time and finished in a reasonable time frame. I worked on my computer while waiting and I must say you could improve on your wifi. I have connected to business wifi in many locations but your is very difficult and not user friendly. Otherwise Ferman is a super dealership which provides excellent service. More

Headlight and wiper blade replacements Jamie my service advisor is amazing. She thinks of everything and always takes care of me. Very professional, friendly. She always smiles and is cool Jamie my service advisor is amazing. She thinks of everything and always takes care of me. Very professional, friendly. She always smiles and is cool, calm and collected. We customers have hectic lives and the Ferman team understands and works to make sure we are well taken care of. Its family taking care of family. Thank you Jamie! More

Smooth Always professional service and they make me feel welcome. I like the personalized service and the comfortable waiting area. I have never needed repai Always professional service and they make me feel welcome. I like the personalized service and the comfortable waiting area. I have never needed repairs, only routine service which is always easily scheduled More

Great people,awesome service! My BMW salesman and BMW genius were both wonderful guys as they were both named Alex. From the time I said I wanted an x1, Alex W.worked so hard to fi My BMW salesman and BMW genius were both wonderful guys as they were both named Alex. From the time I said I wanted an x1, Alex W.worked so hard to find one with my specifications. He tracked the vehicle from the time it was on the waters to be shipped to the US. When that deal didn't work out he found another that had all the features and more that would make me satisfied with my purchase. I was later introduced to Alex S. He was spectacular, he really knew BMW's and was able to answer all your questions. He even went above and beyond the call of duty when I had difficulties configuring my garage opener he came out to my house. I am quite impressed with the quality service I received at Ferman's. They have great people who delivers awesome service! More

Always great service! Great service. I wouldn't take my BMW anywhere else. I live about an hour away from the dealership and much closer to another BMW dealer- I drive all Great service. I wouldn't take my BMW anywhere else. I live about an hour away from the dealership and much closer to another BMW dealer- I drive all the way to Palm Harbor for Ferman service. More

Great Experience I went into the dealership as I needed to have my clock reset and my new iPhone hooked up to Bluetooth. I had the best service ever from Alessandr I went into the dealership as I needed to have my clock reset and my new iPhone hooked up to Bluetooth. I had the best service ever from Alessandr who immediately understood the situation and took care of everything with a smile and great enthusiasm. He was very professional and kind and it made for a great day More