Ferman BMW - Service Center

Excellent attention Had tire trouble so I called and right away was given an appointment. Car receipt was excellent--those kids outside are so nice and effective. Inside Had tire trouble so I called and right away was given an appointment. Car receipt was excellent--those kids outside are so nice and effective. Inside, waited a bit but after 1 hour they bought my car to the front. A suggestion: Improve out-going car paperwork process because my car was out front for more than 15 minutes ready to go but was withheld allegedly due to the paperwork. More

Excellent Service Ferman BMW is an exceptional dealer and their service department is the best in the Tampa Bay Area (Thanks Mike - Service Advisor). I will be buying a Ferman BMW is an exceptional dealer and their service department is the best in the Tampa Bay Area (Thanks Mike - Service Advisor). I will be buying a new BMW is 5 months and this dealer will be my one and only stop! More

grear experience Kari (I think was her name). I went in Wednesday morning st 9:30. And she waited on me. Let me know what was going on and what else I needed to do and Kari (I think was her name). I went in Wednesday morning st 9:30. And she waited on me. Let me know what was going on and what else I needed to do and even got my charger for me out of the car cause they needed to fix a couple of tires. So was there longer than I was expecting. But everything turned out great and she was fantastic. More

The Paintless Dent Removal guy worked miracles! I bought the ding & scratch removal option with my new 535I, and boy, I'm glad I did. The ding in my two-week-old car was fixed so well, I couldn't te I bought the ding & scratch removal option with my new 535I, and boy, I'm glad I did. The ding in my two-week-old car was fixed so well, I couldn't tell where it was. Highly recommended! More

Service The service was courteous and fast. They had to order a part so they gave us a loaner and called us when our car was ready. The service was courteous and fast. They had to order a part so they gave us a loaner and called us when our car was ready. More

Very efficient, friendly and answered all questions All the personnel we dealt were courteous, explained what needed to be done snd answered all our questions. I do not recall the name of our service ad All the personnel we dealt were courteous, explained what needed to be done snd answered all our questions. I do not recall the name of our service advisor More

awsome mike was awsome. great service fast. maintenance explain every question i asked would not hesitate to go back picked my car the next day no issues e mike was awsome. great service fast. maintenance explain every question i asked would not hesitate to go back picked my car the next day no issues ever since More

Very pleasant 1st service, Thank you Steven and Nick I went there without an appointment, but my Sales Person Steven Vinden and Service advisor Nick Hawk provided such a truly exceptional and speedy serv I went there without an appointment, but my Sales Person Steven Vinden and Service advisor Nick Hawk provided such a truly exceptional and speedy service. More

A Great Day at Ferman This dealership focuses on customer satisfaction. Ferman BMW has one tho g in mind and the is to make the customer's service experience as painless a This dealership focuses on customer satisfaction. Ferman BMW has one tho g in mind and the is to make the customer's service experience as painless as possible. More

Steve Venden was great to work with. Love the X3 model. Steven was great to work with, very knowledgeable about the x3. Went in for Service on the X1 and decided to check out the X3 and Love the X3 model. Steven was great to work with, very knowledgeable about the x3. Went in for Service on the X1 and decided to check out the X3 and fell in love with the car. More