
Ferman Chevrolet - Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 AM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Josh was easy to contact throughout the build process. Longer production time due to covid but he put up with me asking for updates regularly Longer production time due to covid but he put up with me asking for updates regularly More
On March 31, I brought in a used 2015 Equinox I had purchased elsewhere. (I moved too slowly to get a similar one at Ferman.) I learned a hard lesson about the meaning of AS-IS. The On Star mechanism d purchased elsewhere. (I moved too slowly to get a similar one at Ferman.) I learned a hard lesson about the meaning of AS-IS. The On Star mechanism did not work, nor did the backup camera. I brought the car in, but my service manager was out, meaning that somebody had to double up on people. The process took longer than I thought, given that no work was done that day and that it took more time to find my car once I was “ready.” I was surprised but not shocked that the On Star button was $493 and that the camera was $159. On Friday, May 6, I received a call from a service manager, possibly Robert?, who said that one of the items was in. I required about the other, and it turned out that both had come in. I made an appointment with him for Monday, May 9, at 9 a.m. I arrived Monday, only to discover that I did NOT have an appointment. (I also met a woman later in the waiting area who had the same thing happen to her.) It took half an hour for Merrick to get to me. Finally, they took my vehicle to do the necessary work. Finally, it was ready. I confess that my naïveté did not allow me to imagine that the cost of labor to install the $493 On Star item would be $700 or that the cost of labor to install the $159 backup camera would be $540. I know now that I should inquire in advance about the labor costs of such project, since they were double the cost of the parts. Additionally, I have on two occasions had my 2018 Equinox in for work and mentioned specifically that my mechanic said I have a cracked catalytic converter. I was told I did not and was sent home with the check engine light still on (it still is). I have purchased two new vehicles from Ferman, and I may do so in the future, but in our mutual interest I will take my vehicle repairs elsewhere. I believe I could have done better than $1400 for those installations. P.S. I was so rattled when I left the dealership after spending $700 to get the $500 On Star part installed that I did not notice that the light is still RED and that On Star STILL does not work. More
Very friendly and easy to work with. What they currently lack in inventory, they make up in customer service. What they currently lack in inventory, they make up in customer service. More
First American non-sports car in 20 years. Very happy with the experience, especially our sales consultant Grace Lawson. She was a total professional and kept us informed every step of the way Very happy with the experience, especially our sales consultant Grace Lawson. She was a total professional and kept us informed every step of the way over the production process for our new Equinox. She really made the difference and I give her my highest rating! More
Friendly people, great service. Knowledgeable about both vehicles and financial matters. Very pleased with my service on my current vehicle. Knowledgeable about both vehicles and financial matters. Very pleased with my service on my current vehicle. More
Easy to work with. They talked through the whole process before I arrived so when I showed up it was ready to go. They talked through the whole process before I arrived so when I showed up it was ready to go. More
Everything was great the costumer service was professional and the cars are really good I recommend this dealer for everyone professional and the cars are really good I recommend this dealer for everyone More

They were very nice and helpful here at Chevrolet, and they were willing to work with us on our deal. Great service ! they were willing to work with us on our deal. Great service ! More
Excellent service. Service Manger Brian and Service Expert Hailey helped me this morning to solve a fairly unique problem on my 2021 Tahoe. I called this morning was in Service Manger Brian and Service Expert Hailey helped me this morning to solve a fairly unique problem on my 2021 Tahoe. I called this morning was in less than an hour later and the problem fixed in less than an hour. I am very appreciative of their rapid response and solution. Always take my vehicle to Ferman because of this very reason. Thanks! More
Sold me a vehicle with bald tires and in less than 2 months need an oil change. Unsatisfactory!!! months need an oil change. Unsatisfactory!!! More