Ferman Chevrolet - Tampa

Experience with Jorge Ortiz in buying a new truck We had the best experience EVER! Jorge is by far the best guy to go to if you want a trade in and get a new truck. I highly recommend Jorge to family We had the best experience EVER! Jorge is by far the best guy to go to if you want a trade in and get a new truck. I highly recommend Jorge to family and friends and will definitely return for future business. Thank you so much! More

Stop Looking At Other Car Dealers - Ferman Chevy ROCKS! Kayla, Nada and Sheldon of your Chevy Sales Team - Ferman Chevy Tampa Bay, FL are fantastic. I hate the entire car buying process - but team mentione Kayla, Nada and Sheldon of your Chevy Sales Team - Ferman Chevy Tampa Bay, FL are fantastic. I hate the entire car buying process - but team mentioned are serious, accurate, brief and clear on customer expectations and delivering the best product available. I do not like car dealerships nor the car buying process. They took the time do a needs analysis (vehicle use, price, extras, bells-n-whistles, etc.) and was able to match a Chevy product to our requirements in a smooth professional process. They are all about the business of taking care of the customer. They took the pain out of new car / car dealership shopping . I don't know how else to say how pleased we are with the purchase - but to simply state - come new car time again - we are coming back to the Ferman Chevy Team, Tampa Bay, FL - we are telling all our friends too. Hopefully Kayla, Sheldon and Nada will be President, Vice President and Sales Manager soon - but I am still coming back!! Thank you for a job well done. Merry Christmas 2018! More

Unimpressed and Disappointed. My wife and I worked with Marckell to purchased a preowned Ram truck for our small business. The price seemed appropriate for the year, model, and con My wife and I worked with Marckell to purchased a preowned Ram truck for our small business. The price seemed appropriate for the year, model, and condition (more on condition later) and he worked with me to get a fair price for our trade. We enjoyed working with Marckell very much. That unfortunately is where the good ends. During the prebuy inspection I conducted I noticed the exhaust pipe had slipped out of one of the clamp joints. It was noticeable from simply looking under the wheel well and how it was missed on the safety inspection when so blatantly obvious should be concerning to anyone taking their vehicle into a dealer owned shop. I mentioned this to Marckell and he said since the service dept was closed that day that he would adjust the vehicle price to reflect this so I could get it fixed. I though this was an acceptable solution and choose to move forward with the purchase. My wife and I have impeccable credit and choose to secure financing prior to arriving at the dealership as we have found this just makes the process smoother but when we got into the finance office to begin signing the paperwork the representative Juan was less than polite and helpful. He seemed incredulous that we had gained pre-approval and questioned what exactly our letter provided from the bank. He mentioned several times that "he had been doing this a long time and had never... ect ect." Well it just so happens that my wife has ALSO worked in the car industry for many years including in the finance office for one of the largest dealer networks in central Florida. His curt and cursory explanation of dealer paperwork that he passed of as "standard state package stuff" when we asked a very simple question, was insulting and rude. Apparently we were just supposed to sign where our appropriate color highlighter mark appeared and not speak…? Perhaps you shouldn't treat you customers like they know nothing of your industry. After completing all the paper work we got into our new to us truck and drove the hour and a half back to Orlando. Here is where the fun part comes in. The next day, literally the next morning, I get in the truck and start it and the check engine light comes on. Concerned I take it to the local Ram dealer and ask them to please investigate. The report I got back made me want to throw up. The dealer said they found a bad u joint, bad ball joints, an unperformed safety recall, the broken exhaust I mentioned earlier, TMPS service light and a failing turbo. The price to repair was $8100.00. How this vehicle passed a safety inspection before it was offered for sale is beyond me but I find it disgusting that this truck immediately needed nearly ten grand in work before I had driven it 200 miles. I dont see how the dealer could not have known of these issues if they had performed a safety inspection, as the tech at the Ram dealership advised he could tell there were issues just from driving the vehicle. But then when we were signing paperwork the finance manager didn’t try to sell us warranty upgrades, he literally took the paperwork, said he didn’t think we would want it, lined through it and had us sign waiving the extended warranty. Almost like he knew the vehicle would need extensive work and didn’t want us to bring it back… Additionally we were told while at the dealership that they do not sell used vehicles that have been modified. We were told that if any modifications were done they send the vehicles straight to the auction. Turns out that was a bald face lie as the Ram dealership says it has an aftermarket exhaust and had been tuned with an aftermarket programmer. More

Best Internet Sales office in FL The Ferman Internet Sales office is the best! My husband hates to walk into a car dealership. We have used the internet sales office for our last two The Ferman Internet Sales office is the best! My husband hates to walk into a car dealership. We have used the internet sales office for our last two new vehicles. Great experience each time. This method definitely works for us! Kayla and Nada are the best! You should add their names to the Sales Force list. More

Excellent experience Entered my information online during non business hours and first thing the next morning I was receiving phone calls and texts messages. An appointmen Entered my information online during non business hours and first thing the next morning I was receiving phone calls and texts messages. An appointment was made, the vehicle I was interested in was pulled aside. Negotiations were quick and I never felt pressured to make a decision. My salesman Vinnie was professional and knowledgeable about the vehicle. All around great experience! More

New Car Saled I was looking for a new Tahoe. David Geiger worked very hard to locate what I wanted. After several days of searching and trying to please me, I was a I was looking for a new Tahoe. David Geiger worked very hard to locate what I wanted. After several days of searching and trying to please me, I was able to purchase the vehicle that suited me! Thanks to Dave Geiger and Tommy Farruggio. More

I had a great car buying experience at Ferman Frank in sales was so helpful. He got me into a terrific pre-owned car at a great price that I can afford. He was very courteous and upfront about th Frank in sales was so helpful. He got me into a terrific pre-owned car at a great price that I can afford. He was very courteous and upfront about the cost and what my options were. This allowed me to make the best decision for my budget. Mike in finance also assisted me. He was kind and professional. He explained the warranty options to me and I am very pleased with my warranty. Both gentlemen displayed excellent customer service skills. I will never go anywhere else to buy a car. More

Jorge Ortiz is an excellent salesman! I really enjoyed your customer service! Jorge Ortiz helped me make the smarter choice in purchasing my vehicle. I would recommend service to anyone wa I really enjoyed your customer service! Jorge Ortiz helped me make the smarter choice in purchasing my vehicle. I would recommend service to anyone wanting a new car! More

Excellent Just a great experience mark the sales manager did a good job with the haggling over price but we got there were we were both happy Just a great experience mark the sales manager did a good job with the haggling over price but we got there were we were both happy More

The best experience with a car dealership that I ever had. From the time I got there to the time I left, Shelton, my salesman made me feel at ease. Excellent, very professional and knowledgeable. Great! From the time I got there to the time I left, Shelton, my salesman made me feel at ease. Excellent, very professional and knowledgeable. Great! More