Ferman Chevrolet - Tampa

Poor service For the second time in as many trips I went to Fermans for service-spent some$421.00, and found my tire pressures totally messed up. The front tires w For the second time in as many trips I went to Fermans for service-spent some$421.00, and found my tire pressures totally messed up. The front tires were 80lbs and the rear around 60lbs-just the opposite of what the door panel pressure label states. At least this time the tire pressure monitoring system wasn't screwed up like the last time and requiring another trip on my part. It looks like once again they simply moved the front tires to the rear and vice versa. So if they can't get a simple matter of tire pressure correct what does that suggest about more complicated"service"? I plan on finding another dealer now. Finally, the cashier I dealt with was very less than courteous and not friendly. You would think she just dropped some$421.00 instead of me! More

Maintenance ARRIVED ABOUT 15 MINUTES EARLY FOR MY APPOINTMENT BUT WAS GREETED RIGHT AWAY. iN A FEW MINUTES EMMMANUEL INTRODUCED HIMSELF AND INFORMED ME THAT HE WO ARRIVED ABOUT 15 MINUTES EARLY FOR MY APPOINTMENT BUT WAS GREETED RIGHT AWAY. iN A FEW MINUTES EMMMANUEL INTRODUCED HIMSELF AND INFORMED ME THAT HE WOULD BE TAKING CARE OF MY CAR. HE WAS VERY PLEASANT AND EFFICIENT. TOLD ME THEY WERE BUSY AND WOULD PROBABLY TAKE ABOUT 90 MINUTES. HE SHOWED ME THE WAY TOTHE WAITING ROOM AND OFFERED ME COFFEE. I WAS VERY HAPPY WHEN MY CAR WAS FINISHED BEFORE THE 90 MINUTES. I WAS VERY PLEASED WITH THE SERVICE THAT WAS PERFORMED AND THE INTERACTION WITH EMMANUEL. I HAVE BEEN COMING TO FERMAN SINCE I MOVED TO FLORIDA 5 YEARS AGO, AND DEFINITELY PLAN TO CONTINUE COMING HERE FOR SERVICE. More

On time My car was taken on time and I was kept informed of its progress.Howard was great to deal with. I have to return to get the recalled parts replaced an My car was taken on time and I was kept informed of its progress.Howard was great to deal with. I have to return to get the recalled parts replaced and hope Howard helps me that day too. More

Chevy 2018 Awesome service. Mr Thorpe was very courteous,helpful. He listen and make sure i got the color and features i wanted in my new car. Awesome service. Mr Thorpe was very courteous,helpful. He listen and make sure i got the color and features i wanted in my new car. More

Great buying experience! Jorge Ortiz was excellent. He guided us through the entire buying experience, flawlessly. He should be commended for his patience and professionalis Jorge Ortiz was excellent. He guided us through the entire buying experience, flawlessly. He should be commended for his patience and professionalism. I recommend him for advancement in your organization More

Awesome experience Ernie Taylor is an amazing salesman, as well as our finance lady. He helped us find the exact vehicle we wanted and helped with the payment. Ernie Taylor is an amazing salesman, as well as our finance lady. He helped us find the exact vehicle we wanted and helped with the payment. More

Great buying experience! William is an excellent salesman. From the very beginning, he made us comfortable. William is knowledgeable about all parts of the buying process. W William is an excellent salesman. From the very beginning, he made us comfortable. William is knowledgeable about all parts of the buying process. We did not feel pressured in any way and felt like he sincerely cared. More

Quick and easy 😊 Walked in knowing what I wanted and mazin made it easy and fast to get me in that car and on the road . Very sweet and helpful!! Walked in knowing what I wanted and mazin made it easy and fast to get me in that car and on the road . Very sweet and helpful!! More

They are great & keep you update on your car Brought my car there to the collision center to get fixed. I dealt with a couple of people for each department. I don't necesssarily remember their na Brought my car there to the collision center to get fixed. I dealt with a couple of people for each department. I don't necesssarily remember their names. But everybody I dealt with including the receptionist was very nice. They kept me fully inform on my car. Including all the phases it was going through etc. I highly would recommend ! More

Awesome service I came to this dealership looking for a graduation gift for my daughter, found a unique VW Beetle.. I was given a wealth of information from two sales I came to this dealership looking for a graduation gift for my daughter, found a unique VW Beetle.. I was given a wealth of information from two sales reps, and although my internet application that I filled out couldn’t be found they made the process quick and easy. My daughter got her graduation gift!!! More