Ferman Chevrolet - Tampa

Pleasant experience Very helpful and it was a pleasure to work with them. Terrific experience. I would diffently recommend anyone looking to purchase a vehicle to talk wi Very helpful and it was a pleasure to work with them. Terrific experience. I would diffently recommend anyone looking to purchase a vehicle to talk with Zach and Mazin. More

Frustrated but satisfied. We just recently purchased our Chevy Cruze and after less than a month the car was having an electrical issue. We took it to the Service center and t We just recently purchased our Chevy Cruze and after less than a month the car was having an electrical issue. We took it to the Service center and they kept it an entire day before returning it to us with the same issues because it couldn’t be recreated in the shop. Keep in mind there is a service bulletin describing the exact issue and how to fix it that was put out by GM. They said that the Service bulletin did not apply to our vehicle because ours was a 2016 and the bulletin was for the 2011-15 model years. I decided to purchase the warranty part myself and do the warranty work myself so my family wouldn’t be stranded and when the parts department pulled the VIN# my car is actually a carry over model meaning that it is a 2015 just labeled a 2016. Long story short, thanks to the sales manager stepping in and pushing that I shouldn’t have to fix my own vehicle the service department looked at it again and replaced the bad cable. Haven’t had any issues since. More

Window tint Wonderful job tinting the windows on my new Mazda! Quick service and fast turn-around. I know I am going to love it year round!! Wonderful job tinting the windows on my new Mazda! Quick service and fast turn-around. I know I am going to love it year round!! More

One stop fix I received over an above service and unexpected courtesy. I hope I never have an accident but I will refer others. Thank you for taking care of my c I received over an above service and unexpected courtesy. I hope I never have an accident but I will refer others. Thank you for taking care of my car! More

Repairs on 2017 SS hit on driver’s side front quarter Repairs conducted on SS were delayed due to parts availability. So far there has been no issues with repairs conducted by Ferman. A loaner vehicle was Repairs conducted on SS were delayed due to parts availability. So far there has been no issues with repairs conducted by Ferman. A loaner vehicle was provided after the vehicle had been at the repair shop for 32 days. Repairs were completed on the 35th day. Thank More

Thorough and knowledgeable As much as I agonized over taking my new Traverse, High Country to the Dealership of origin, for service, because I am a perfectionist.... I was impre As much as I agonized over taking my new Traverse, High Country to the Dealership of origin, for service, because I am a perfectionist.... I was impressed with the very professional manner in which my issues were handled. We are currently waiting for notification of parts arriving, to complete the necessary repairs. At this writing, 06/18/18, the parts were ordered 7 days ago. We'll see what transpires from here. I will complete this survey, when we are finished. More

Professional service at it's finest As a woman I'm often afraid of car dealerships. Afraid of a male dominated industry that has in the past taken advantage of my lack of knowledge when As a woman I'm often afraid of car dealerships. Afraid of a male dominated industry that has in the past taken advantage of my lack of knowledge when it comes to how things are and aren't supposed to run under the hood. That is not the case at Ferman. I was treated with respect and professional courtesy. From the moment I walked in the door, the F&I manager, John Hutchinson, reached out and asked if he could help me. When i explained i was there to get my tire repaired he kindly walked me to the service department where Howard took down my information and very quickly made the repairs. They also let me know my rear brakes needed fixing, gave me suggestions, but were never pushy. A big thank you to the guys in the service department at Ferman in Brandon. Keep up the great work! More

Great Experience Sales personal knowledge and in stock vehicles. Staff knows what they are doing. After purchasing vehicle it was then detailed very well. Jim is a gr Sales personal knowledge and in stock vehicles. Staff knows what they are doing. After purchasing vehicle it was then detailed very well. Jim is a great guy. More

Bought car Great he was very helpful, very friendly, professional, went out in a downpour to retrieve the car when every thing was ready for me to leave. Great he was very helpful, very friendly, professional, went out in a downpour to retrieve the car when every thing was ready for me to leave. More

Fast and efficient service My experience with Ferman Collision was quite positive. I found the representative, Jorge Matos to be most helpful. Great experience, friendly servic My experience with Ferman Collision was quite positive. I found the representative, Jorge Matos to be most helpful. Great experience, friendly service. Work completed on time. More