Ferman Chevrolet - Tampa

Waited 4 hours before my Ferman 2013 vehicle was seen for diagnosis only of a faulty oxygen sesnsor after my appointment time. After an hour of waiting I asked for before my Ferman 2013 vehicle was seen for diagnosis only of a faulty oxygen sesnsor after my appointment time. After an hour of waiting I asked for a loaner vehicle and was told they are only for new car purchasers. I left at 5:30 from a 2:15 appt. Parts were ordered and the repair was completed 2 days later. I was given a loaner this time while the repair was made. More

Very pleased!!! Your customer service was awesome! Your service advisors were outstanding!! Very pleased..Manny and Keith in service did an outstanding job squeezing Your customer service was awesome! Your service advisors were outstanding!! Very pleased..Manny and Keith in service did an outstanding job squeezing my vehicle for service! More

The best man For sale cars Very friendly and precise for the time to sell. He did everything possible to help satisfy the my concerns and that made me feel really comfortable. Very friendly and precise for the time to sell. He did everything possible to help satisfy the my concerns and that made me feel really comfortable. Thank you very much William for your good service and help me find the car of my dreams. I recommend you a lot🌟 More

Good sale man Thank you very much for helping me find the car I need right now. I got the price and the model I wanted. So thanks again and I will come with you s Thank you very much for helping me find the car I need right now. I got the price and the model I wanted. So thanks again and I will come with you soon. I recommend your kind and helpful service. You have a good day! More

Fast, friendly and professional Ferman was the best experience I ever had buying a vehicle. I was respected and all my concerns and questions were addressed accordingly. I recommen Ferman was the best experience I ever had buying a vehicle. I was respected and all my concerns and questions were addressed accordingly. I recommend this dealership to anyone looking to purchase a vehicle. More

They act as if the car is smarter than a human I have taken my car to them twice, (once a little outside of 30 days after purchase) due to numerous safety concerns. From air bag service requested a I have taken my car to them twice, (once a little outside of 30 days after purchase) due to numerous safety concerns. From air bag service requested alerts, check engine light issues,car jolting while stopped etc. The list goes on. The first time they advised me they couldnt find any reads and my system needed updated. However ALL of the same issues started back again right before my oil change. This time i took pictures of the errors (the ones i could catch in time). I took my car back for an oil change and requested service due to the same issues. This time my advisor said they, "couldnt find anything because the system isnt reading anything." I then showed him pics and he said, " i believe you, and your car may require work soon but as of now there is nothing to do". This left me confused because i showed him a false read that pops up multiple times. Yet there was no attempy yo do further research. I have rented plenty of Impalas and still do for vacations. Never once have a drove and Impala that rides like mine. They do not take customer concern serious. You can show pics, but if the car doesnt read, "oh well". I am now left paying for a car that I drive frequently and do not feel safe in as it has a mind of its own. Anyone who drives the car can feel the issues (at they did the first time i brought it in). The temporary fix was just that. I just wish they would be more attentive and alert to customer concerns .I would like to commend their customer service. More

Purchase 2018 Equinox LS It was quick and easy. Made sure I was taken care of the minute I walked in. Great dealership. Would buy again from Ferman Chevrolet It was quick and easy. Made sure I was taken care of the minute I walked in. Great dealership. Would buy again from Ferman Chevrolet More

Quick and efficient I am on a tight schedule and everyone at Ferman are extremely knowledgeable and courteous. I would recommend them to anyone I know for sales or servi I am on a tight schedule and everyone at Ferman are extremely knowledgeable and courteous. I would recommend them to anyone I know for sales or service More

Check under car Everyone one seem good at there jobs. Couldn’t find any problems. With the car , was on my way in no time. I would go there again. Everyone one seem good at there jobs. Couldn’t find any problems. With the car , was on my way in no time. I would go there again. More

new car purchase Very cordial and friendly staff, always eager to help, went out of their way to make feel welcomed. Jorge kept me informed as the sale progressed and Very cordial and friendly staff, always eager to help, went out of their way to make feel welcomed. Jorge kept me informed as the sale progressed and to make sure I was aware of a slight wait for finance More