Ferman Chevrolet - Tampa - Service Center

My experience I bought two almost new vehicles in one week. One of them has major problems. They are doing a very poor job taking care of me. They brought it in I bought two almost new vehicles in one week. One of them has major problems. They are doing a very poor job taking care of me. They brought it in for servicing and they have tied it up longer than I even had it. More

Collision Center is A++! After taking my vehicle to three other collision centers, I finally - thank goodness - found Ferman Chevrolet in Tampa. (I have a Camaro and should ha After taking my vehicle to three other collision centers, I finally - thank goodness - found Ferman Chevrolet in Tampa. (I have a Camaro and should have gone to Chevy first anyway.) After being told very different things by other techs and fighting with State Farm for a month and a half, I found Denny Hancock, the Collision Center Manager. He's an angel. He listened patiently to my whole long story and offered great, realistic advice along with a valid diagnosis and reasonable plan for getting my car back on the road. My Camaro is FINALLY being repaired - and I have found a dealership I can trust. Huge, huge thanks to Mr. Hancock for his exceptional customer service. It is rare to be treated with kindness, respect, and professionalism these days. More

Blessed Can't describe how a visit to get one car fixed and ended up with two new vehicles. Jorge and Heather did a excellent job helping us thru it all. Ke Can't describe how a visit to get one car fixed and ended up with two new vehicles. Jorge and Heather did a excellent job helping us thru it all. Keep up the good work. I will suggest anyone to come there for excellent service. More

It was good The service was good and friendly. I definitely would recommend you all to anyone. I would love to see more snacks though in the waiting area. The service was good and friendly. I definitely would recommend you all to anyone. I would love to see more snacks though in the waiting area. More

Great Service Have dealt with Ferman Chevrolet for 28 Years and have always been treated right. Manny has taken great care of me and my Traverse on my service visi Have dealt with Ferman Chevrolet for 28 Years and have always been treated right. Manny has taken great care of me and my Traverse on my service visits. More

Excellent Service I received excellent service during my visit. Gary Vogt was very professional and friendly. Couldn’t have received better service anywhere else. Lo I received excellent service during my visit. Gary Vogt was very professional and friendly. Couldn’t have received better service anywhere else. Look forward to bring my car there in the future More

What I would have expected Overall the service was great. My only complaint was that they didn't wash my truck. Normally when I take my wife's car to a different dealership the Overall the service was great. My only complaint was that they didn't wash my truck. Normally when I take my wife's car to a different dealership they wash the car before returning it at no charge. I would think Ferman Chevrolet could do the same. More

Wasn’t planning on buying a car but deal to good to turn dow Nice people, good service, great deals. Went in for service and got a new car offer I just couldn’t turn down. Love new car. Nice people, good service, great deals. Went in for service and got a new car offer I just couldn’t turn down. Love new car. More

See below. $800 to change a starter ? 2 wires, 2 bolts, and a battery cable. xxxxxxxx ! 2 hours to change it ? xxxxxxxx ! Being gouged cuz I'm from ohio, mo $800 to change a starter ? 2 wires, 2 bolts, and a battery cable. xxxxxxxx ! 2 hours to change it ? xxxxxxxx ! Being gouged cuz I'm from ohio, more likely. I was going to get an oil change, but I'd probably get charged $100 / quart here. More

Service for my vehicle The service could be improved for your customers. My car went into the ditch, was brought in on a tow truck. The repair included new radiators. Th The service could be improved for your customers. My car went into the ditch, was brought in on a tow truck. The repair included new radiators. The estimate total dollar amount was text to me. I had to ask for the proposal. I prefer a phone call to discuss the work and have any questions answered. It seemed quite impersonal. The driver who took me to pick up a rental was very nice, courteous and drove well. Thank you Upon arrival to pick up my car, it was not charged and not washed. Perhaps I'm accustomed to a higher end service center that treats the customer as a guest. I think more people would return to your service center if the service was improved. I think for the price I paid for the service a charge of the battery and a car wash to wash off the grass on the car would have me returning to your site for service again. More