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Ferman Chevrolet - Tampa - Service Center

Tampa, FL

3.8
666 Reviews

666 Reviews of Ferman Chevrolet - Tampa - Service Center

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May 31, 2018

Like visiting family. With a history of over 40 automobile purchases, mostly new vehicles, car buying has been a learning experience for me. Nowhere, in all of those, have More

by Doc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie in reception is a delight, and is a front-line top-quality representative for Ferman. , Vincent Michalski, Howard Nardin
Jun 01, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 31, 2018

Great service The service guy is friendly,curtious.Very helpful and quick to respond to all my questions and concerns.I feel comfortable bringing my truck to be ser More

by WILKERSON2418
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Jun 01, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 31, 2018

Excellent I had an amazing experience, great place, great business. They treat you like a friend and they try to help you depending of your needs. I’m very happ More

by naisysnmc12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Vogt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Pol
Jun 01, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 31, 2018

Service on 2016 Corvette Howard and the mechanic were very knowledgable and helpful in diagnosing my two problems and gave me good options. They also immediately corrected a p More

by DCARA3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Nardin
May 31, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 29, 2018

Thorough customer sevice Ron and Matt thoroughly ensured that I was satisfied with the work done. That took the additional measures to meet my expect. Great job by both. More

by Lms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron, Matt
May 29, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 28, 2018

Fleixible, helpful and as promised service My service writer, Steve Liguori was outstanding. He was on top of an unusal repair. My key broke off in the inginition of my work truck, and I had More

by briand4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Liguori
May 29, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 28, 2018

Oil change, check tires Howard Narden is the best service rep ever. Listens to us and things get done. He is kind and friendly and easy to work with. More

by flaterrellstoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Nardin
May 29, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 28, 2018

Overpriced Was told the work that was to be done was going to be $270,and the windshield wipers were about $15 each, which i verbally agreed too. When my bill wa More

by woodyborg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Forgot his name.
May 29, 2018 -

Ferman Chevrolet - Tampa responded

Hi, my name is Tommy Farruggio. I am the Guest Experience Manager for Ferman Chevrolet of Tampa. I apologize for your past experiences. I appreciate the opportunity to speak with you and resolve any issues you may have at the dealership. If I can be of any further assistance, please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 28, 2018

Headlight and oil change Three hours is too long for this service, especially when you make a reservation. I specifically mentioned the running late and when the car pulled o More

by pcollins855
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith Waters
May 29, 2018 -

Ferman Chevrolet - Tampa responded

Hi, my name is Tommy Farruggio. I am the Guest Experience Manager for Ferman Chevrolet of Tampa. I apologize for your past experiences. I appreciate the opportunity to speak with you and resolve any issues you may have at the dealership. If I can be of any further assistance, please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 28, 2018

Awesome customer service Went in for an oil change. My service advisor printed the inspections document and took the tome to go over it pointing out my breaks. He took the ti More

by Gracemart
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Dye
May 29, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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