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Ferman Chevrolet - Tampa - Service Center

Tampa, FL

3.8
665 Reviews

665 Reviews of Ferman Chevrolet - Tampa - Service Center

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April 02, 2018

Very poor after-sales services. Fail to provide me the car paint code. Finally, I find it myself on the door side of the car with the help of internet. More

by YKPING11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vincent Michalski
Apr 03, 2018 -

Ferman Chevrolet - Tampa responded

Hello, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. I apologize for the experience that you had at the dealership. If there is anything I can assist you with at the dealership in the future, please don't hesitate to contact me anytime. Tommy Farruggio Guest Experience Manager tommy.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 02, 2018

Very happy Smoothly I processed and given an accurate estimate of how long the appointment was going to take. I would come back again or recommend to others More

by TJMUEHL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith
Apr 03, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 30, 2018

Great Service Work Had to have A/C work on my 2011 Truck with 222,000 miles on it. They had to take my Dash apart in the Truck to replace evaporate coil that was leaking More

by GLENN.LANNAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Vogt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Vogt and his Techs and Everyone who had a part in getting this Done!!
Apr 02, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear everything worked out great for you and had a great experience working with everyone in service especially Gary. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

Apr 02, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Happy to hear that you had a great experience working with Gary. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 30, 2018

It was great!! Everything was handled very professionally and in a timely manor! Gary was great at keeping me up to date on what was happening with my car throughout More

by KATHERINE.HEUKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Vogt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 30, 2018

Super Fast collision repair Dropped vehicle off on Tuesday and it was ready on Thursday. Manny explained it all & sent me daily text message updates!. Collision Center is reall More

by Judith C. Parks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manuel Rodriguez Villarroell
Apr 02, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. Glad to hear everything worked out great for you and had a great experience working with Merrick. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 30, 2018

Tire patched I made an appointment bc I was alerted that my tire pressure was low. I brought my car into service and they were able to patch my tire. Everyone was More

by RHONDAFLORY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan woolery
Apr 02, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear everything worked out great for you and had a great experience working with Brian. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 29, 2018

Great Service Howard and Kat were great. Got my vehicle in for service and me set up with a loaner vehicle in no time at all. Within 48 hours, my vehicle was repa More

by CRF1020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kat McCurdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Nardin
Mar 29, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear everything worked out great for you and had a great experience working with Howard and Kat. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 29, 2018

ACCIDENT REPAIR When I arrived, they made me feel as though I was the most important customer who ever entered their door. From day-to-day texts to update me, they m More

by XXX_MIKE_49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenn
Mar 29, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear everything worked out great for you and had a great experience working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 29, 2018

My visit Berman Chevrolet was more than outstanding My visit at Ferman Chevrolet was outstanding my service personnel Merrick Murvine was not only knowledgeable but very helpful with my problem he took More

by hbonesd91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Merrick Mervine
Mar 29, 2018 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear everything worked out great for you and had a great experience working with Merrick. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

March 29, 2018

Oil change Dropped my truck off at 7 for 9am appointment. I made sure this was ok with my advisor and he said he would go ahead and start the oil change later an More

by justinandrewnorris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jimmy
Mar 29, 2018 -

Ferman Chevrolet - Tampa responded

Hello, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. I apologize for what had happened.. Please contact me at your earliest convenience if you would like to discuss in further detail. Tommy Farruggio Guest Experience Manager tommy.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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