Ferman Chevrolet - Tampa - Service Center

It was great!! Everything was handled very professionally and in a timely manor! Gary was great at keeping me up to date on what was happening with my car throughout Everything was handled very professionally and in a timely manor! Gary was great at keeping me up to date on what was happening with my car throughout the entire process. More

Great Service Work Had to have A/C work on my 2011 Truck with 222,000 miles on it. They had to take my Dash apart in the Truck to replace evaporate coil that was leaking Had to have A/C work on my 2011 Truck with 222,000 miles on it. They had to take my Dash apart in the Truck to replace evaporate coil that was leaking and not letting the A/C work right. This is the first time I had anything done to the A/C. Gary Vogt and his Techs did a Excellent job of taking out the old and replacing with new parts and even my old dash cover that had some cracks in it. They replaced the Dash Cover with a new one. Everything looks like when it was brand new again. So Thanks to Gray and his Techs and Everyone else that had a part in getting this done. EXCELLENT WORK !!!!!! Glenn Lannan = P.S. =Ferman Chevy has always took care of my Truck since I got it in 2010 =GREAT JOB!!!!! More

Super Fast collision repair Dropped vehicle off on Tuesday and it was ready on Thursday. Manny explained it all & sent me daily text message updates!. Collision Center is reall Dropped vehicle off on Tuesday and it was ready on Thursday. Manny explained it all & sent me daily text message updates!. Collision Center is really great! More

ACCIDENT REPAIR When I arrived, they made me feel as though I was the most important customer who ever entered their door. From day-to-day texts to update me, they m When I arrived, they made me feel as though I was the most important customer who ever entered their door. From day-to-day texts to update me, they made sure i was involved in the repair "loop" so we essentially knew how the repair was progressing. Once the business at hand was completed, they put the vehicle into their wash bay and cleaned it before returning it. Jenn and the associated staff members were very gracious with their time and effort in making us comfortable. More

Great Service Howard and Kat were great. Got my vehicle in for service and me set up with a loaner vehicle in no time at all. Within 48 hours, my vehicle was repa Howard and Kat were great. Got my vehicle in for service and me set up with a loaner vehicle in no time at all. Within 48 hours, my vehicle was repaired and returned. Kat was even good enough to hold items I had left in the loaner for me to pick up the next day. No complaints. Great service as always. More

8 months of xxxx Waited 8 months for my car to be repaired. Was told month after month it would be 30 days. Chevrolet wouldn’t help, esurance wouldn’t help, and beside Waited 8 months for my car to be repaired. Was told month after month it would be 30 days. Chevrolet wouldn’t help, esurance wouldn’t help, and besides ferman finally giving me a car to drive after 4 months, all I got was a text every other day that I’d be updated. As displeased I am with the whole expirience I do thank Manny for his assistance in getting me a vehicle and fighting for me when I was not happy. Issues have since been resolved but at no time when I tried to get a manger on the phone would I get one and I still haven’t. More

Normal Service Didn't have an appointment for my oil change, but was quickly serviced. Howard, as always, is a true professional that always goes out of his way to e Didn't have an appointment for my oil change, but was quickly serviced. Howard, as always, is a true professional that always goes out of his way to ensure that I am pleased with the service rendered More

Deliver on your promises I signed up online for a loaner vehicle. When I told the service tech this after I arrived for my appointment, he looked at me puzzled, went to a mana I signed up online for a loaner vehicle. When I told the service tech this after I arrived for my appointment, he looked at me puzzled, went to a manager, and came back and said there wasn't a loaner available. I had to pay $40 out of my own pocket to Uber to and from work. If I would have been told a loaner wasn't available before my appointment, I would have had someone pick me up and drop me off. I also have a maintenance package for my vehicle, yet EVERY TIME I come to the dealership, I have to remind them of it - and they look confused. Seems to me that this would be pretty easy to manage, and it makes me wonder if I'm truly getting what I paid for. More

Oil change Dropped my truck off at 7 for 9am appointment. I made sure this was ok with my advisor and he said he would go ahead and start the oil change later an Dropped my truck off at 7 for 9am appointment. I made sure this was ok with my advisor and he said he would go ahead and start the oil change later and to come back whenever to pick it up. Came back at 3pm and not started. What’s the point of an appointment if it’s not going to matter? I will never buy from ferman again. I was planning on trading my Colorado in for a Silverado this year. I will go to stingray instead. More

Good service I went in with out an appointment so I expected a long wait. So I was grateful for the comfortable waiting room and the good coffee. What I did not ex I went in with out an appointment so I expected a long wait. So I was grateful for the comfortable waiting room and the good coffee. What I did not expect was the txt messages letting me know that my car was being taken care of. even though this was my first oil change (Free) I still was made to feel as important as a paying customer More