Ferman Chevrolet - Tampa - Service Center

Normal Service Didn't have an appointment for my oil change, but was quickly serviced. Howard, as always, is a true professional that always goes out of his way to e Didn't have an appointment for my oil change, but was quickly serviced. Howard, as always, is a true professional that always goes out of his way to ensure that I am pleased with the service rendered More

Deliver on your promises I signed up online for a loaner vehicle. When I told the service tech this after I arrived for my appointment, he looked at me puzzled, went to a mana I signed up online for a loaner vehicle. When I told the service tech this after I arrived for my appointment, he looked at me puzzled, went to a manager, and came back and said there wasn't a loaner available. I had to pay $40 out of my own pocket to Uber to and from work. If I would have been told a loaner wasn't available before my appointment, I would have had someone pick me up and drop me off. I also have a maintenance package for my vehicle, yet EVERY TIME I come to the dealership, I have to remind them of it - and they look confused. Seems to me that this would be pretty easy to manage, and it makes me wonder if I'm truly getting what I paid for. More

Oil change Dropped my truck off at 7 for 9am appointment. I made sure this was ok with my advisor and he said he would go ahead and start the oil change later an Dropped my truck off at 7 for 9am appointment. I made sure this was ok with my advisor and he said he would go ahead and start the oil change later and to come back whenever to pick it up. Came back at 3pm and not started. What’s the point of an appointment if it’s not going to matter? I will never buy from ferman again. I was planning on trading my Colorado in for a Silverado this year. I will go to stingray instead. More

Good service I went in with out an appointment so I expected a long wait. So I was grateful for the comfortable waiting room and the good coffee. What I did not ex I went in with out an appointment so I expected a long wait. So I was grateful for the comfortable waiting room and the good coffee. What I did not expect was the txt messages letting me know that my car was being taken care of. even though this was my first oil change (Free) I still was made to feel as important as a paying customer More

ACCIDENT REPAIR When I arrived, they made me feel as though I was the most important customer who ever entered their door. From day-to-day texts to update me, they m When I arrived, they made me feel as though I was the most important customer who ever entered their door. From day-to-day texts to update me, they made sure i was involved in the repair "loop" so we essentially knew how the repair was progressing. Once the business at hand was completed, they put the vehicle into their wash bay and cleaned it before returning it. Jenn and the associated staff members were very gracious with their time and effort in making us comfortable. More

My visit Berman Chevrolet was more than outstanding My visit at Ferman Chevrolet was outstanding my service personnel Merrick Murvine was not only knowledgeable but very helpful with my problem he took My visit at Ferman Chevrolet was outstanding my service personnel Merrick Murvine was not only knowledgeable but very helpful with my problem he took care of the problem and I will return To have all my problems resolved at Ferman Chevrolet More

It was only a tire I looked and looked for the reason my tire was losing 5 lbs. of air every week. It was suggested to me that the seal on the tire and wheel was not ti I looked and looked for the reason my tire was losing 5 lbs. of air every week. It was suggested to me that the seal on the tire and wheel was not tight enough because I could not find a nail or anything in the tire. Gary was very patient as he informed me there was no seal on the tire and wheel. They found the nail and patched it. I always bring my cars to Ferman. They do not suggest any repairs or services I do not need. I trust them entirely. More

oil change, rotation Gary was very helpful in determining what needed to be done and the pricing involved. He kept me informed as to the status of my vehicle. Gary was very helpful in determining what needed to be done and the pricing involved. He kept me informed as to the status of my vehicle. More

Car Repair Fermann is always able to accommodate me and in a timely professional manner. Communication with the service dept is great. I highly recommend using Fermann is always able to accommodate me and in a timely professional manner. Communication with the service dept is great. I highly recommend using Fermann for all your service needs. More

2008 Corvette Service Came in Monday to correct exhaust flutter, was told I needed a solenoid that they needed to order. Came in this morning to have that installed, and a Came in Monday to correct exhaust flutter, was told I needed a solenoid that they needed to order. Came in this morning to have that installed, and also the touchpad for the door that they recommended. Great service, great people. More