Ferman Chevrolet - Tampa - Service Center

Lazy mechanic I brought my 2013 Equinox LT for a punctured tire with a nail embedded in it, oil change, and tire rotation. It was a nice day outside, so I decided t I brought my 2013 Equinox LT for a punctured tire with a nail embedded in it, oil change, and tire rotation. It was a nice day outside, so I decided to watch my car as the mechanic worked on it. The mechanic was lazy and did not do the tire rotation. I was called to the service desk to pay the bill. The service coordinator apologized and told me he would fill up my gas tank which I greatly appreciate and have a mechanic rotate the tires. I can only hope the mechanic 'really' did a good job patching the tire and I don't have a tire blowout on I75 and he changed the oil. More

No Service By Service This is the second time in a row my windshield wiper fluid was bone dry when I got the car back from the service department. Doesn't your oil change This is the second time in a row my windshield wiper fluid was bone dry when I got the car back from the service department. Doesn't your oil change service include topping off of all fluids with each oil change? While this is minor it simply makes me question whether or not the other services, specifically the actual changing of the oil, happened. It's known that having service done at a dealership is more expensive then going to a location like Tires Plus, but I pay the extra because I want to have confidence that my Chevy is being taken care of by people who know Chevy. Frankly I'm far from having that level of comfort. Over a year ago I contact the dealership with my displeasure of my radio/command center not being fixed. Last quarter I contacted the dealership with my displeasure of the windshield wiper fluid not being filled after getting my oil change. I've received no response from either of those so I'm pretty confident I won't receive a response on this. Still you asked so I'm sharing. More

Andrew, Gary & The Entire Chevy Dealership, Are the Very Be THEY KEEP MY CHEVY TRAILBLAZER RUNNING LIKE a dream! smooth as silk each & every time it is there for service! From the Cashiers, to the Service Adv THEY KEEP MY CHEVY TRAILBLAZER RUNNING LIKE a dream! smooth as silk each & every time it is there for service! From the Cashiers, to the Service Advisors -the Mechanics - The Technicans The WELCOME GAL At the Service Department ! They are a perfect bunch of wonderful on ADAMO/FERMAN GREAT VAN Drivers that are excellent drivers & bring you safely home in the dealers COURTESY VAN More

Very supportive!! We are a local non-profit 501 (c) (3) organization who supports our American Heroes (Veterans, Military Service Members, First Responders, Blue, Silve We are a local non-profit 501 (c) (3) organization who supports our American Heroes (Veterans, Military Service Members, First Responders, Blue, Silver & Gold Star Families). We had a Chevy Aveo donated to our organization but the car only had 1 key. Ferman Chevrolet was AWESOME. They helped us get 2 more keys and their management and customer service was so supportive!! Thank you Ferman!! My Warrior's Place Ruskin, FL More

2016 Camaro SS I want to start off by saying Corvette Tommy and Denny from the collision shop were stand up guys and they made my experience as trouble free has pos I want to start off by saying Corvette Tommy and Denny from the collision shop were stand up guys and they made my experience as trouble free has possible. I bought a white 2016 Camaro SS and I started to see paint flaws in the right angle of light, I was worried that the old saying once you sign the dotted line your stuck and Ferman would not correct the issues, but nope Tommy took great care of me and getting the issues rectified quickly. He got with Denny and he took care of all the paint issues. Denny did a great job of getting the paint corrected. I was back and forth to the shop due to them not being able to see the flaws in the right angle as the car being white and after each time I dropped my car off Tommy made sure I got a rental for my troubles. Then I get a call from Tommy stating he wants to give me a care package for all the trouble I went thru, he didn’t have to do that but he did. I figure I write up a review on how my adventure went to let people know there are still dealerships out there that treat you like family. Thanks Ferman of Tampa for making my experience pleasant as possible, you have some great employees working there. David More

Disappointed Not happy or satisfied with the service that was performed on my vehicle or with the service agents professionalism towards me on the phone regarding Not happy or satisfied with the service that was performed on my vehicle or with the service agents professionalism towards me on the phone regarding me advising him that my vehicle still was experiencing issues. I left a voicemail message for a service manager to call me back last week and still have not received a call back. Sad and very disappointed!!! More

Quick Service Called for appointment, got car in as scheduled, shuttled home, called a few hours later and picked back up. Great overall experience today. Thank you Called for appointment, got car in as scheduled, shuttled home, called a few hours later and picked back up. Great overall experience today. Thank you More

very dissapointing Five hours wasted on phone calls, just to make apt,.. oil change, tire rotate and balance. Finally got apt,.. then it took 5 hours to complete simple Five hours wasted on phone calls, just to make apt,.. oil change, tire rotate and balance. Finally got apt,.. then it took 5 hours to complete simple maintenance. Driving vehicle home,.. noticed that the items on my dash,.. glasses, etc,.. were slid all over to passenger side,..[fast turns!].. Items on back seat,.. a book and a box of granola bars,.. ended up on back seat floor!!,..[jamming on brakes!!]. What the H?@# goes on there, when the employees are alone with the customers vehicle??? More

Perfect! THANKS TO TOMMY FARRUGGIO AND HOWARD NARDIN FOR A PERFECT SERVICE EXPERIENCE! Highly recommend this dealership. Truck was ready sooner than promised THANKS TO TOMMY FARRUGGIO AND HOWARD NARDIN FOR A PERFECT SERVICE EXPERIENCE! Highly recommend this dealership. Truck was ready sooner than promised and fixed perfectly. More

My experience was great thanks to good customer service. I came to the service department for the 3rd time with an air conditioner that wasn't working. I had to pay $100 less than a year earlier. I really d I came to the service department for the 3rd time with an air conditioner that wasn't working. I had to pay $100 less than a year earlier. I really didn't feel I should pay again. Howard was great he knew I wasn't happy about the situation. While my mother and I were at the mall he went to the customer service manager Tommy and explained the situation. I didn't ask him to do that, Howard did that on his own because he cares about his customers. Tommy waived the $100 deductible, something he did not have to do. Tommy and Howard took care of me because my business is important to them. They want to make sure their customers are happy so they will keep coming back. My husband and I have bought 5 vehicles at Ferman chevrolet and we will return and recommend this dealership to family and friends. More