Ferman Chevrolet Tarpon Springs

First of all I have to say, its a little fishy that 4 of the positive reviews were written on the same day & for the same person. I bought a brand new malibu @ stingray 12/10/12. When i was ready for my fir the positive reviews were written on the same day & for the same person. I bought a brand new malibu @ stingray 12/10/12. When i was ready for my first oil change, i chose ferman because its between my home & my work. I put less then 500 miles per month on this car & keep it in perfect condition. I told the female service advisor, that i had a dealership in the past put a ding in a new car & that this Malibu had no scratches or damage & to please be careful. she said with attitude " oh, i guess i have to do a walk around" needless to say after leaving i was never going to go back. yesterday i could not get the back window to go up. it was 2pm & I would not have been able get to another open service dept. I called ferman, spoke with mark & explained this was a bit of an emergency & if they could just get the window up, i would schedule the repair with them for another day. I got to them in 20 min, explained again how important it was to get this window up. I went into the waiting area & sat & listened to a bunch of 10-12yo boys from across the hall, saying every profanity you can imagine. there is no doubt, veryone in that building heard this, but the 10-15 employees I saw did nothing! the dealership is old, & dirty! After 40 min he had the car pulled up. he was telling me it needs a new regulator & they could do it next tue. the window was still down! I asked about it & he said they could not get it up & they would keep the car until tue. I said no & he said what are you going to do. I said get someone to take care of it. I asked if i needed to sign something & he said "no the tickets still open & you should leave the car here...what if it rains?" I left & called Dimmitt Chevy & explained the situation. first of all, they told me that if you take the panel off, you can put the window up manually. I was furious! I felt like they were trying to make me keep the car there, so they could get the window work, along with a remote start repair, oil change & tire rotation (all things i told him needed to be done)..It was to late to get down to dimmitt, so i just went ahead & scheduled all of the service needed with them. I am not an idiot or a extremely difficult customer, but something is not right @ this dealership & im really surprised that anyone would be loyal to them...terrible customer service & as far as im concerned, shady business practice! More

I have bought 2 vehicles from Ferman chevy of tarpon springs and have never had a problem with customer service.My last salesman was Luis valentin,he was very up front with what he could do for us and w springs and have never had a problem with customer service.My last salesman was Luis valentin,he was very up front with what he could do for us and wqas able to get us in the vehicle that we were lookinbg at. More

Luis and Chance made my experience with Ferman very pleasant,From start to finish in the visit was not what I was expecting since I just dropped in to review a used Truck. In less than 2 hrs I drove ou pleasant,From start to finish in the visit was not what I was expecting since I just dropped in to review a used Truck. In less than 2 hrs I drove out with a quality used vehicle and a great deal. I have already referred them to friends and share my great experience. Mike Ashley Palm Harbor Florida More

The service was excellent,or sales rep was very friendly,and knowledgable. He was very helpful and has frequently checked on us to see how we are enjoying our vehicle. I would recommend Ferman Chev friendly,and knowledgable. He was very helpful and has frequently checked on us to see how we are enjoying our vehicle. I would recommend Ferman Chevy in Tarpon Springs because they really do treat you like family! More

I have always been less than excited to enter a dealership to buy a car. My previous experiences could be compared to a trip to the dentist, you know going in that it is something that needs to be dealership to buy a car. My previous experiences could be compared to a trip to the dentist, you know going in that it is something that needs to be done, but you also know that during the visit you are going to feel some pain and not feel that great afterwards. My experience at Ferman of Tarpon Springs was nothing like that. Working with Luis Valentin, the dealership experience was comfortable, respectful, and completely painless. I would, and have recommended Luis to friends and family when they are in search of a vehicle. I am looking forward to the next time I need to visit the dealership for myself or my wife. Thanks again to Ferman and Luis! More

I started seaching for a new car in July explaining I wouldn't be ready to buy till Sept. Sarah was great! I WAS COMPAREING SEVEREAL CHEVY DEALERS CLOSER TO HOME,BUT SHE COULD BEAT THEIR PRICE. In the wouldn't be ready to buy till Sept. Sarah was great! I WAS COMPAREING SEVEREAL CHEVY DEALERS CLOSER TO HOME,BUT SHE COULD BEAT THEIR PRICE. In the process my situation changed so I ended up buying 2 used car instead of the new car I intially wanted. Sara positive attitude never changed. She went with the challenge and listened to what my needs were. I never felt pressured from the dealership! The experience was great!! I will be back to Sarah for my next deal eventhough they are an hour away. More

I had gone to a few other dealerships to look at cars but walked away because I felt overwhelmed or I wasn't getting treated fairly since I am a woman. When I went to Fermans I worked with Sarah and she show walked away because I felt overwhelmed or I wasn't getting treated fairly since I am a woman. When I went to Fermans I worked with Sarah and she showed me a few used cars. She was upfront and never made me feel pressured. She ended up giving me an amazing price on a car that I am in love with also a great trade in value on my old car which I knew was about to kick the bucket. The rest of the staff was very friendly every time I walked by. More

Sarah was an absolute pleasure to work with. She really worked hard to make us feel comfortable and was willing to break a sweat (literally) to make sure we were completely satisfied with the deal as well worked hard to make us feel comfortable and was willing to break a sweat (literally) to make sure we were completely satisfied with the deal as well as the vehicle. She really went above and beyond for us. We drove across the state (over 4 hours each way) to buy this vehicle. A big part of the decision to make such a long drive was the way Sarah handled the sale over the phone and via email. I would certainly recommend Sarah as well as Ferman Chevrolet to anyone looking for a new or used vehicle. More

As exciting as buying a new car is, it's not my favorite experience to have to go through. But, working with Charlie Majeski and the other gentlemen at Ferman Chevy made it not so "painful". experience to have to go through. But, working with Charlie Majeski and the other gentlemen at Ferman Chevy made it not so "painful". More

Very good experience. I was able to purchase the car I wanted at the price I was comfortable paying. It was a very friendly and stress free process. Sarah Smith, the sales representative was very helpfu wanted at the price I was comfortable paying. It was a very friendly and stress free process. Sarah Smith, the sales representative was very helpful, friendly and made the process transparent. I would certainly purchase or lease a car from this dealership again. More