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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.5
2,608 Reviews

2,608 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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February 08, 2024

Tony was a very unprofessional service advisor. I had my truck in the shop waiting on parts for a month. Tony never called to give me any updates, I would have to constantly call him. Tony gave me More

by commercialrepairllc
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Lang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

February 07, 2024

They were courteous and got me right in and took care of my issue. Great attitude and took care of my emergency. More

by debellonia2
Recommend Dealer
Yes
Feb 08, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

February 07, 2024

They do very good work in all departments Have great trust in Ferman from point of sale to service to trade in. More

by mitchell.lackey
Recommend Dealer
Yes
Employees Worked With
Patrick sales, Charlie finance, Tony service
Feb 08, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

February 07, 2024

Always polite and courteous. Just wish for later afternoon apts When working, need later time More

by mikemia0912
Recommend Dealer
Yes
Employees Worked With
Steve K
Feb 08, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

February 07, 2024

Ferman Chevrolet of Tarpon Springs is the finest service center and sales department of any Chevrolet dealership in the area. I would recommend them to anyone. More

by David Rutter
Recommend Dealer
Yes
Employees Worked With
Tony
Feb 08, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

February 07, 2024

Dropped the car at 9:15 and wasn't looked at till 4pm I had an appointment at 9:15 am and the car wasn't looked at till 4 pm More

by petermiller8065
Recommend Dealer
No
Feb 08, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

February 07, 2024

Tony lang is an amazing person he always takes care of my vehicle needs and is very helpful More

by tonyfast119
Recommend Dealer
Yes
Employees Worked With
Tony lang
Feb 08, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

Feb 08, 2024 -

tonyfast119 responded

I give Tony lang and ferman 5 stars on there service would choose any one else

February 07, 2024

Customer service team needs to work on better communication with there customers. The customer should not have to call to find out if the vehicle being serviced is completed. More

by jayk1512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neil Mendes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

February 05, 2024

Good Nice. Knowledgeable No thanks G g g y k I h o g I More

by jaleigh0906
Recommend Dealer
Yes
Employees Worked With
Keith
Feb 06, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

February 04, 2024

I went to fix a couple of things, and when I left the shop there were 2 other issues that was good before I got to Chevy, after I left they were Broke. Or messed up overnight More

by stevennicolas8913
Recommend Dealer
No
Feb 05, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

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