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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
3,251 Reviews

3,251 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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August 25, 2022

Awesome dealership definitely recommend getting your Chevrolet worked on there. Service department is always top notch! More

by Phil iorio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob in service dept
Aug 26, 2022 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 25, 2022

They did not listen to my concern or document it correctly on the service order. They just cleared codes and sent me back out in an unsafe vehicle. The issue recurred again almost immediately. More

by noTraiblazer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
SHAWN PRICE
Aug 26, 2022 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

August 24, 2022

Excellent sales and service provided always friendly and accommodating staff with a free wash after service visit thank you! More

by bmonteverde11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coleton Reece
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandy Zufall and Rob Marchido, Chance Hatcher, Tom Meinhold
Aug 25, 2022 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

Aug 29, 2022 -

bmonteverde11 responded

Awesome service once again thank you!

August 23, 2022

When you pay $100k + for a car, you expect to feel valued. I did not. The staff felt argumentative. One guy challenge me that I did not even have the service that I had done, when I went back to repo More

by daniellovely
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Steve Kikta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

daniellovely responded

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August 23, 2022

I brought my truck on to get the tork fixed and it took about three weeks for the appointment and per your website you have loaner cars well when my husband inquired about it he was told you did not do tha More

by ckrause316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Lang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : don't know who we dealt with
Aug 25, 2022 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review. Please contact our dealership to let us know how we can better serve you in the future!

August 20, 2022

Ferman Chevrolet and the staff are great. They are very courteous and help ful. I trust the staff and mechanics because they take good care of my truck More

by Caroline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Meinhold
Aug 22, 2022 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 20, 2022

Good. C c x c x c x x cbc vcccc gig. Gggggggb. Vfgfgg bbbbb ghhhh vhhhh bbvgg ghjgg More

by bruce.bonsel
Recommend Dealer
Yes
Employees Worked With
Xxxxx
Aug 22, 2022 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 19, 2022

Took them more than a week to even look at the car. Multiple phone calls no good follow up not a good process to return phone calls. I have bought 3 cars with them and I drove 50 minutes instead of dea More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim
Aug 22, 2022 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

August 19, 2022

Steve was very helpful and the service was very quick as have been a customer of Ferman for many years More

by NO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kikta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

August 18, 2022

The person allotted me a time of one hour to sync a new fob/key. So I made an appointment knowing to wait an hour. When we got there we met with a Tony ( service advisor) who was NOT friendly. Never sai More

by avalanche2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Lang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

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