Ferman Chevrolet Tarpon Springs - Service Center
Tarpon Springs, FL
3,251 Reviews of Ferman Chevrolet Tarpon Springs - Service Center
They did not listen to my concern or document it correctly on the service order. They just cleared codes and sent me back out in an unsafe vehicle. The issue recurred again almost immediately. correctly on the service order. They just cleared codes and sent me back out in an unsafe vehicle. The issue recurred again almost immediately. More
Excellent sales and service provided always friendly and accommodating staff with a free wash after service visit thank you! accommodating staff with a free wash after service visit thank you! More
When you pay $100k + for a car, you expect to feel valued. I did not. The staff felt argumentative. One guy challenge me that I did not even have the service that I had done, when I went back to repo valued. I did not. The staff felt argumentative. One guy challenge me that I did not even have the service that I had done, when I went back to report an issue. Very odd. I offered to show him my bill. This is my first Chevrolet, and I am wondering if I made a mistake More
I brought my truck on to get the tork fixed and it took about three weeks for the appointment and per your website you have loaner cars well when my husband inquired about it he was told you did not do tha about three weeks for the appointment and per your website you have loaner cars well when my husband inquired about it he was told you did not do that anymore I start work at 5:00 am and this is the only vehicle we have so he inquired about a rental and was told they didn't have enough on their lots so I had to borrow a friend's car for two days. when he picked up the car he was told it was washed and vacuumed. there was still dirt in the seats and on the floors the car was only went over with a hose. there were spots all over the inside of my window it looked like someone shook their hand and like an oil substance was all over the passenger side plus grease was on both door panels I had to scrape the stuff off the window because it was hard and clean the grease off the panels before they stained. I have been getting my vehicles service for over 20 years there and we have purchased about three or four vehicles from you. The work was done great I have no complaints. but the condition the vehicle was return in is why I am upset. More
Ferman Chevrolet and the staff are great. They are very courteous and help ful. I trust the staff and mechanics because they take good care of my truck They are very courteous and help ful. I trust the staff and mechanics because they take good care of my truck More
Took them more than a week to even look at the car. Multiple phone calls no good follow up not a good process to return phone calls. I have bought 3 cars with them and I drove 50 minutes instead of dea Multiple phone calls no good follow up not a good process to return phone calls. I have bought 3 cars with them and I drove 50 minutes instead of dealership close by and ended up with a poor experience. More
Steve was very helpful and the service was very quick as have been a customer of Ferman for many years have been a customer of Ferman for many years More
The person allotted me a time of one hour to sync a new fob/key. So I made an appointment knowing to wait an hour. When we got there we met with a Tony ( service advisor) who was NOT friendly. Never sai fob/key. So I made an appointment knowing to wait an hour. When we got there we met with a Tony ( service advisor) who was NOT friendly. Never said hi, thank you etc. He told me someone gave me the wrong information; it would take 2 hours to sync a FOB/key. We were there and decided to wait. Never heard 2 hours to set up a FOB and key which there parts department had waiting for me. More