Ferman Chevrolet Tarpon Springs - Service Center

I brought my truck on to get the tork fixed and it took about three weeks for the appointment and per your website you have loaner cars well when my husband inquired about it he was told you did not do tha about three weeks for the appointment and per your website you have loaner cars well when my husband inquired about it he was told you did not do that anymore I start work at 5:00 am and this is the only vehicle we have so he inquired about a rental and was told they didn't have enough on their lots so I had to borrow a friend's car for two days. when he picked up the car he was told it was washed and vacuumed. there was still dirt in the seats and on the floors the car was only went over with a hose. there were spots all over the inside of my window it looked like someone shook their hand and like an oil substance was all over the passenger side plus grease was on both door panels I had to scrape the stuff off the window because it was hard and clean the grease off the panels before they stained. I have been getting my vehicles service for over 20 years there and we have purchased about three or four vehicles from you. The work was done great I have no complaints. but the condition the vehicle was return in is why I am upset. More

Good. C c x c x c x x cbc vcccc gig. Gggggggb. Vfgfgg bbbbb ghhhh vhhhh bbvgg ghjgg C c x c x c x x cbc vcccc gig. Gggggggb. Vfgfgg bbbbb ghhhh vhhhh bbvgg ghjgg More

Ferman Chevrolet and the staff are great. They are very courteous and help ful. I trust the staff and mechanics because they take good care of my truck They are very courteous and help ful. I trust the staff and mechanics because they take good care of my truck More

Took them more than a week to even look at the car. Multiple phone calls no good follow up not a good process to return phone calls. I have bought 3 cars with them and I drove 50 minutes instead of dea Multiple phone calls no good follow up not a good process to return phone calls. I have bought 3 cars with them and I drove 50 minutes instead of dealership close by and ended up with a poor experience. More

Steve was very helpful and the service was very quick as have been a customer of Ferman for many years have been a customer of Ferman for many years More

Everyone was very nice and efficient from the second I drove up until I left. drove up until I left. More

The person allotted me a time of one hour to sync a new fob/key. So I made an appointment knowing to wait an hour. When we got there we met with a Tony ( service advisor) who was NOT friendly. Never sai fob/key. So I made an appointment knowing to wait an hour. When we got there we met with a Tony ( service advisor) who was NOT friendly. Never said hi, thank you etc. He told me someone gave me the wrong information; it would take 2 hours to sync a FOB/key. We were there and decided to wait. Never heard 2 hours to set up a FOB and key which there parts department had waiting for me. More

Tom works very hard to make sure that I have the best service. The tires that he found for my vehicle have been perfect. I recommend this dealership above everything else. service. The tires that he found for my vehicle have been perfect. I recommend this dealership above everything else. More

I will no longer be a customer of Ferman . You cannot damage someone’s vehicle and take an entire day to do a small repair when you told them and hour and a half . I had another issue and bad You cannot damage someone’s vehicle and take an entire day to do a small repair when you told them and hour and a half . I had another issue and bad experience the previous week with a different vehicle at this dealership More

When dropping my vehicle off for service I explained to them it was my only vehicle and I would bring it back when the parts come in. Two days later I checked on my vehicle status, they told me it would be them it was my only vehicle and I would bring it back when the parts come in. Two days later I checked on my vehicle status, they told me it would be ready on Monday and would definitely give me a call. I waited for them to call me, but unfortunately late Thursday afternoon I gave in and called them. I ended up getting my unrepaired vehicle back, took it somewhere else and had it repaired in a timely manner for much less I may add. When willing to pay dealer prices I expected quality service. Very disappointed that I have to find a new dealer after purchasing my last couple vehicles from them. More