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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
3,154 Reviews

3,154 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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October 04, 2021

Went in for a oil change and tire roatation and did not have time for a nap, and they wete done. Awesome More

by james_05dyna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Marchido, Tom Meinhold
Oct 11, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

October 04, 2021

Although service had my car for quite a while, the service was wonderful. Matt is one of the best at offering excellent customer service and honestly one of the reasons why I drive an hour to Fermin V More

by bjaber30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mart Ketchum
Oct 11, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

October 04, 2021

Stop sending me these surveys Everytime I get a oil change!!! I won't do another one. More

by JIMI_1962
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Marchido, Tom Meinhold
Oct 11, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 30, 2021

Your service manager Tom has taken care of me in the past with my Chevy truck always fair and honest and my mother had a problem with her Mercury Milan I'm told her I trusted Tom because of our past experien More

by jdoire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Meinhold
Oct 11, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 30, 2021

Very thankful that I was offered a ride home to wait for service to be done. I’ve brought my car here before. I know they will do what’s necessary, and not add on extras! More

by NEARYD8715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 29, 2021

Dropped off our van off for maintenance and a door repair. Tony did a great job of keeping us informed. They needed a part to repair the door and was able to get it in and the car was repaired in a c More

by n.badders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 29, 2021

I was pleased with the quick and helpful Service, not only from the Service dept. But also from Enterprise. More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Oct 11, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 29, 2021

Had trouble over the weekend with a cylinder miss. No appointments available until Wednesday but showed up Monday morning to try and get it looked at. Had another dealership look at the problem while we More

by stphillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kitka
Oct 11, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 29, 2021

Service MEN- need an attitude adjustment! Only went there for a new key fab almost left with a dirty car from his feet all over my running boards & Weather tech mats. I told him to clean it. He ONLY cleaned More

by nyangel50@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Billy Monteverde
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service man. The one who left my car dirty!, Robert Marchido
Oct 11, 2021 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at shannon.newman@ferman.com (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

September 29, 2021

Waited for my service and was completed on time. Estimated wait time was one hour, completed in far less. More

by dmyer13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Meinhold
Oct 11, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

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