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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
3,153 Reviews

3,153 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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September 09, 2021

The service area was beautiful. The staff great. The technician was wonderful. My car was done right when they said it would be done. I didn’t get a chance to check out the waiting area but it looked ni More

by lori_fla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 08, 2021

Problem: I made an appt. to have my EV Bolt battery checked out due to a recall. I called to make sure there was actually something that could be done at this time. The appt setter checked with the se More

by davelarsen36
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Truppi at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

September 08, 2021

The young Man that helped with my tires was great. Outstanding customer service. Billy Montaverde runs a great department. I always call on Billy when I need help. More

by robert@naturezone.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Monteverde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kitka, Chance Hatcher
Sep 21, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 07, 2021

I've been sharp away and spend here as long as I can remember and and when I own a Chevy that's the only place I go that I can trust the work service is extra service is excellent at mechanics are very More

by Paul Bergen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve 5 star , Robert Marchido, Tom Meinhold
Sep 08, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 02, 2021

El primer servicio me cambiaron una pieza indicando que estaba solucionado el problema. Al volver a usarlo, me volvió a dejar accidentado. Se los volví a llevar, duró dos semanas, y no resolvieron el probl More

by Norman2324
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anibal y Ed
Sep 08, 2021 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Truppi at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

September 02, 2021

Called Ferman because I was not happy with Dimmit Chevy. I was able to schedule a same day oil change . The care center was polite and efficient in and out. More

by Riatov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Marchido
Sep 08, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 02, 2021

Very good great service job was done within an reasonable time. The waiting area was very comfortable great tv fresh coffee also they kept me informed More

by thereckley20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marchido
Sep 08, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 01, 2021

This is the third vehicle that we are having serviced at this dealership over the last 17 years. The quality of the service has gotten increasingly better. the time estimate on for how long it would take t More

by DAVELS56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Meinhold
Sep 08, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 01, 2021

When I go Ferman, I always feel like I will be treated like the only customer there. The service is prompt and friendly. I highly recommend Ferman Chevrolet to all my friends. More

by MARCAREW29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marchido
Sep 08, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

September 01, 2021

Service Manager was super nice and accommodating. As was the shuttle driver. Great experience. Service was fast too mandatory 25 words? That’s annoying - Maybe review your review rules :) More

by Heather71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marchido
Sep 08, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

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