Ferman Chevrolet Tarpon Springs - Service Center

it was terrible, drop our truck off to fully completely detailed inside and out and picked it up and all they did was wash the outside and forgot do detail the inside and could see they never cleaned the t detailed inside and out and picked it up and all they did was wash the outside and forgot do detail the inside and could see they never cleaned the top center of the roof, it looked like a mohawk and all the door jams were never touched cause they didn't detail the inside ,we drop it off Sunday and left the key cause we live all the way up in Hudson made a special trip , I called and service guy named Dave never looked at the truck when they were done with it , I wish I would of taken a better look before I left ,so it is his fault for not checking the work before i picked it up, and his boss Billy said just bring it back and they would redo it but i need my truck for work and they said they don't have loaner cars , this has been a very disappointing experience ,will not go back !!! More

Our service advisor Dave was great but the mechanical department were supposed to wash and vacuum after the work was done and they didn't vacuum the interior even though Dave had specially requested for department were supposed to wash and vacuum after the work was done and they didn't vacuum the interior even though Dave had specially requested for the vehicle to be vacuum More

Steve Berta was knowledgeable, timely, constructive and exceptionally helpful. He also was clear and reliable. He also took the initiative with communications. exceptionally helpful. He also was clear and reliable. He also took the initiative with communications. More

Great customer service and completed the job in a timely manner Waiting area was clean and supplied coffee and donuts manner Waiting area was clean and supplied coffee and donuts More

It was a great experience, Lou and Todd, went out of their way to help us!! their way to help us!! More

Haven’t used service center yet. Brand new truck. Salesman was great. Anthony was very helpful Brand new truck. Salesman was great. Anthony was very helpful More

Good and faster Very good customer service. The time waiting for a ride to my home was short, and my car was also in the service area for a short time, that was good too. The time waiting for a ride to my home was short, and my car was also in the service area for a short time, that was good too. More

Kind and helpful staff. Car was ready when said it would be. Communication via text was very helpful. Car was ready when said it would be. Communication via text was very helpful. More

Your OK I've worked with better. The work they did was good. It doesn't take much talent to. Change oil and rotate 4 tires. The work they did was good. It doesn't take much talent to. Change oil and rotate 4 tires. More

Fifteen words is way too many for the review of an oil change and tire rotation. It was great. change and tire rotation. It was great. More