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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
3,217 Reviews

3,217 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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April 19, 2021

Fast reliable service at this dealership! The staff is always friendly and knowledgeable. The technician was able to diagnose the problem with my vehicle and complete the service in a very timely manner. More

by PKOLNICKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kikta, Robert Marchido, Tom Meinhold
Apr 20, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

April 19, 2021

We needed new engines in two different vehicles and Billy Monteverde and the service team were efficient and helpful. Excellent service by everyone I spoke with! More

by Lawanda
Recommend Dealer
Yes
Employees Worked With
Billy Monteverde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Marchido, Tom Meinhold
Apr 20, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

April 16, 2021

I was able to drop the vehicle off after hours during the work week, write up the work needed on a drop box key envelope... very convenient for me. The only thing that would make it even a better experience More

by R_TIJERINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marchido, Tom Meinhold
Apr 16, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

April 16, 2021

The drop-off was very easy the interaction with me during the time the car was in service was on par car return and work done were perfect. The only issue I had with the whole experience was the survey I More

by Rick@ctrxhs.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geico rep
Apr 18, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

April 16, 2021

The body shop did a very good job and treated me very courteous. But I don’t care about filling out the survey is all the time. More

by bennettabosley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

April 16, 2021

Time and time again , the Ferman staff prove why they are #1 in the industry. Their dedication to service excellance is unmeasurable. Prompt, courtious service , and the willingness to take pride in threir More

by nick@nees.us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Monteverde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Marchido
Apr 18, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

April 15, 2021

If I could leave a negative number I would. The staff is awful. Rude and discriminatory. Robert Marchido was the worst of all. Even entered my vehicle without a mask on!! Furthermore, to expect $2000 JUST T More

by I.P.R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Marchido
Apr 18, 2021 -

Ferman Chevrolet Tarpon Springs responded

Sorry to hear you had a less than amazing experience with us, We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

Apr 18, 2021 -

I.P.R. responded

Are you joking!! And go through more abuse from your team!!

April 13, 2021

No problem found after diagnosis. I submit the problem was there but not detected. I still hear the rubbing sound coming from the rear in the morning when I first start out. The tech said he heard the tur More

by D_WANDEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

April 13, 2021

Excellent service from everybody we encountered—very professional, very efficient, very friendly. I would definitely recommend this business to anyone looking for a vehicle or service. More

by fourwerleys
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Marchido, Tom Meinhold
Apr 13, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

April 13, 2021

I had an emergency and had to Louisiana and I knew my Wife's van was in need of and oil change. I went there Saturday morning and was told they could take car of my van. Tom and Steve were a great help i More

by brotherbill13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Meinhold
Apr 14, 2021 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

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