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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
3,217 Reviews

3,217 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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December 24, 2020

Always fast service when I bring my car in for an oil change and the price beats most dealers. Customer service is always helpful and very nice. More

by Mulj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Marchido
Dec 27, 2020 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 24, 2020

Beautiful Christmas treeGreat coffee machineFriendly Beautiful Christmas tree Great coffee machine Friendly and efficient service Unbeatable prices on warranty service I’ll be back Merry Christmas More

by fayelynch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marchido
Dec 27, 2020 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 22, 2020

Very upset. Took our vehicle to get a seal on back window- 5 hrs later. No communication. I asked and they said just a little bit more. What ?? More

by cuddl19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Laird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2020 -

Ferman Chevrolet Tarpon Springs responded

Sorry to hear you had a less than amazing experience with us, . We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

December 21, 2020

Very friendly and knowledgeable and has great customer service. Calls to check up and update on cars service and is attentive to customers to ensure good service. More

by Ricardo Blanco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Dec 22, 2020 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 18, 2020

Ferman Chevrolet is very professional and always takes care of my car.They have a great reputation.vrry frienfly and always very attentive to what I need. More

by Gcris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Kikta
Dec 20, 2020 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 17, 2020

Rob is awesome!!! Being our Toyotas in since he takes care of us!!! Very easy to deal with and always very friendly. Really good guy!! More

by SMMAC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marchido
Dec 20, 2020 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 17, 2020

VERY unhappy and disappointed. 2+ hours for an oil change and engine air & cabin filter. Tech tried for 15 minutes to change cabin filter before asking another tech for help. When tech returned vehicle and p More

by NUSSJOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Lang
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Meinhold
Dec 20, 2020 -

Ferman Chevrolet Tarpon Springs responded

Sorry to hear you had a less than amazing experience with us, . We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

Dec 20, 2020 -

NUSSJOHN responded

Oh, I forgot to mention, 11 miles were put on my suv. For an oil change? What did they do, go use my vehicle to pick up lunch? Ferman’s response will be, “Please contact us so that we can try to resolve this and hopefully turn around your experience with us.” They won’t even take the time to issue a real response. Every complaint gets the same cookie cutter reply. I guess their time is better spent patting themselves, on the back, for what a good job they’re doing.

December 15, 2020

I showed up at the dealer early Saturday morning to have my Son's car serviced before he went on along trip. I normally see Rob but he was with another guest at the time. Tony Lang wrote me up for Rob. That More

by brotherbill13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Marchido
Dec 17, 2020 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 14, 2020

Steve kept me informed of the progress on my repairs. Steve kept me informed of the progress on my repairs. Steve kept me informed of the progress on my repairs. More

by ebroderick0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Dec 15, 2020 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 14, 2020

Easy checkin. Great service! They were responsive and checked everything I asked them to and their pricing is competitive. Going to go back when I need it More

by michellegarff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Meinhold
Dec 15, 2020 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

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