Ferman Chevrolet Tarpon Springs - Service Center

During my visit at the service office I have had trouble with the staff not helping me with my issues being sarcastic and rude and they are all flat out unreliable. Coming to the service department at this with the staff not helping me with my issues being sarcastic and rude and they are all flat out unreliable. Coming to the service department at this Chevrolet makes me annoyed because I will have to deal with them and get absolutely no where with my problem and they won’t make no effort to help fix the situation but just leaving it to fix itself. More

My brakes were grinding on my truck and they took it in and fixed the issue and I didn’t have an appointment. Thank you and fixed the issue and I didn’t have an appointment. Thank you More

My car was damaged when I took it in for an oil change. My car was running fine when I took it in for an oil change. I drove it about 3 miles and had to have it towed back to the dealership. I have not hear My car was running fine when I took it in for an oil change. I drove it about 3 miles and had to have it towed back to the dealership. I have not heard what the diagnosed problem is. Something happened to my car while it was in the service center that is very suspicious. More

So far, every interaction we have had from sales and So far, every interaction we have had from sales and service has been outstanding, attentive, and simple! I am glad we bought our new Chevy truck f So far, every interaction we have had from sales and service has been outstanding, attentive, and simple! I am glad we bought our new Chevy truck from this dealership. More

I dropped off my truck early, came back earlier than I should. Truck was done, clean and I was out 1 hour before my appointment. should. Truck was done, clean and I was out 1 hour before my appointment. More

Great Service They fit us in with a flat tire on our new vehicle, very courteous and got us going in about an hour. It was great They fit us in with a flat tire on our new vehicle, very courteous and got us going in about an hour. It was great More

Two trips instead of one My truck had a recall. Ferman called me about it and I set up an appointment only to discover the part was not there (after they had my truck for 3 h My truck had a recall. Ferman called me about it and I set up an appointment only to discover the part was not there (after they had my truck for 3 hours). The second appointment went much better and they even washed my car but big deal .... I could wash my car in 20 minutes. I asked for a discount on the next oil change for the waste of my time ... my offer was another free car wash. Not acceptable. Very poor first impression. I will say the people were very pleasant on both visits. More

I have had several problems with my car over the past year but Billie Monteverde has been amazing at getting them resolved.Thank you very much! year but Billie Monteverde has been amazing at getting them resolved.Thank you very much! More

Service Writer was very informative and service was excellent, wait time was not too long and pleasant. Would recommend Tony for all our service repairs an Writer was very informative and service was excellent, wait time was not too long and pleasant. Would recommend Tony for all our service repairs and our friends as well More

The service and courtesy extended to me is very much appreciated. The only suggestion I’d like to make is that you put closed captioning on the TV. appreciated. The only suggestion I’d like to make is that you put closed captioning on the TV. More