Ferman Chevrolet Tarpon Springs - Service Center

Very helpful I live in Ohio and my car malfunctioned while on vacation in Florida. They were courteous, punctual, and helpful. Even washed and vacuumed the car. I live in Ohio and my car malfunctioned while on vacation in Florida. They were courteous, punctual, and helpful. Even washed and vacuumed the car. The tire dressing was a very nice touch. I appreciate the details, thank you. More

Oil Change Very easy to make the appointment online. Service staff always friendly and helpful. Service done ontime actually early. Car was ready and checkou Very easy to make the appointment online. Service staff always friendly and helpful. Service done ontime actually early. Car was ready and checkout took no time at all. More

Repeated Oil pan leaks Leaking upper oil pan.. brought in for service and waited for hours. When i checked on progress i was told part was out and wouldnt be ready till the Leaking upper oil pan.. brought in for service and waited for hours. When i checked on progress i was told part was out and wouldnt be ready till the next day. Was not offered a loaner car until end of business when I couldn't return to get the vehicle. Got vehicle back and oil was still leaking all over my driveway. Apparently they replaced the lower oil pan but not the upper that was actually a problem. Despite the inconvenience they did not top off my oil. Tom was good and has normally been great with service but I dont believe i will return to ferman for service and would prefer even warranty service to be done at another chevy location. More

Very good Have been to another dealership for several years ferman crew was definitely more professional. I will continue to have my truck serviced there. Got Have been to another dealership for several years ferman crew was definitely more professional. I will continue to have my truck serviced there. Got me in and out quickly. More

Oil Change and Tire Rotation Set up appt. with Rob. Showed up day of appt. work was accomplished timely. As usual this was another great service experience engineered by Rob. Set up appt. with Rob. Showed up day of appt. work was accomplished timely. As usual this was another great service experience engineered by Rob. More

Oil change with no appointment My college son had come home and we were cleaning his car when I noticed he was over due for an oil change. After we were done I took his car to Ferma My college son had come home and we were cleaning his car when I noticed he was over due for an oil change. After we were done I took his car to Ferman Chevy where I met Tony. I asked him if I could get and oil change with out an appoint. He went into the service garage to see how many were ahead of me. he came back with a time to complete the service and I was ok with waiting. They changed the oil and filter, rotated the tires and check everything so I was sure my son's car was safe to go back to school. What a relief, Thanks to all. They have the best service department in the area. More

Experience Pleasant and knowledgeable staff...they knew what to investigate and retrieved answers for a solution...they understood my concerns and took the appro Pleasant and knowledgeable staff...they knew what to investigate and retrieved answers for a solution...they understood my concerns and took the approach positively and had an answer within an hour More

Very Good. Took two vehicles in the same day. Robert is really great. He thinks about everything you might need. We could not get back until after hours so he went ahead and left the keys with t Robert is really great. He thinks about everything you might need. We could not get back until after hours so he went ahead and left the keys with the sales department. More

Check engine light and oil change I had a check engine light and Was told I need a new catalytic converter ($1500) and an exhaust component ($300). I got a second opinion from an inde I had a check engine light and Was told I need a new catalytic converter ($1500) and an exhaust component ($300). I got a second opinion from an independent mechanic and he said if I fix the exhaust compent, that is what causes the CC light. He fixed it for $125 and solved the issue. I lost a Lot of trust in Ferman and probably won’t do business with them any more or buy my next car there. I bought my 2012 Equinox from them and expected better. More

Routine maintenance Shannon was an awesome advisor, Billy, the Service Director is top shelf and the technician who serviced and cleaned my truck was fantastic. I would r Shannon was an awesome advisor, Billy, the Service Director is top shelf and the technician who serviced and cleaned my truck was fantastic. I would recommend this dealership to anyone! More