Ferman Chevrolet Tarpon Springs - Service Center

Excellent Service Brought in vehicle for possible front end problems, intermittent shimmy and a rubbing sound. Apparently vehicle was repaired correctly. Staff provided Brought in vehicle for possible front end problems, intermittent shimmy and a rubbing sound. Apparently vehicle was repaired correctly. Staff provided excellent service. Extremely satisfied. More

Issue not resolved- I found a workaround myself I brought the car in because I tried to fill the tank at two different gas stations and on both occasions the pump would constantly stop as if the tan I brought the car in because I tried to fill the tank at two different gas stations and on both occasions the pump would constantly stop as if the tank was full; even though I had just started pumping and the tank was nowhere near full. They said they tested and found nothing wrong, but they tested it with the gas pump that is at the dealership. So it wasn’t a field test where you get accurate results. I took the car home and the problem persisted and I found out that I need to pull the pump out to where the manual doesn’t suggest. Because the manual states that the pump needs to be pushed in all the way and that’s what I was doing and it was constantly stopping. So now when I don’t push it all the way in, it fills the tank up without constantly stopping. My issue is that the day I went to pick up my car while I was questioning my service guy about the issue, he rolled his eyes at me, which I found quite rude. But what bothers me more is the fact that when I came the next time for an oils change and I entered the shop, my service guy was not there. There were two individuals at their respective desks who were engaged in a conversation. I waited for a while and not one of them turned to ask if they can help me. They completely ignored me and continued their conversation The guyls name is Tom Meinhold. After waiting a while, I finally asked if my service guy is there and the girl just halfway turned around and said yes, he’ll be back soon. Then she turned around and continued and they walked out of the service area. I waited and waited and finally a mechanic walked in who asked if I’ve been helped and at the same time Tom Meinhold walked in behind the mechanic and I said: yes I do need help, because I’ve been ignore this entire time and at this point Tom turned to me and said what do you need , I said you saw me and ignored me, at that point I turned and saw my service guy walk in, so I stopped talking to Tom. I think it is not professional of the service people to ignore a customer, even if that customer is not assigned to them. My service guy, Tony, is actually a nice guy who appears to want to help and I don’t have an issue with him. He did roll his eyes, but I believe he was just frustrated and I forgot about that. But Tom Meinhiol could definitely use some training on how to deal with customers. More

Friendly Service! My experience with Ferman Chevy was very pleasant. Everyone I met was very helpful and friendly. I couldn’t have asked for better service. Your sta My experience with Ferman Chevy was very pleasant. Everyone I met was very helpful and friendly. I couldn’t have asked for better service. Your staff made sure I knew where refreshments and the restrooms were at my convenience. My wait time was at a minimum and I would recommend your dealership to everyone. More

WAS MY CHEVY DEALERSHIP FOR 20 YEARS LEFT AN OIL FILTER WRENCH IN THE ENGINE COMPARTMENT ON THE FENDER. COULD HAVE DONE A LOT OF DAMAGE IF IT HAD FELL INTO THE FAN OR OTHER PARTS. TOO BA LEFT AN OIL FILTER WRENCH IN THE ENGINE COMPARTMENT ON THE FENDER. COULD HAVE DONE A LOT OF DAMAGE IF IT HAD FELL INTO THE FAN OR OTHER PARTS. TOO BAD REALLY FRIENDLY PEOPLE NICE FACILITY. HAVE MESSED UP THE LAST FEW TIMES I HAD MY CAR SERVICED RECENTLY. MABEY TECHS ARE OVERWORKED. SOLD BY CHEVY LAST WEEK MOVING ON TO A DIFFERENT BRAND. More

Fast friendly service! Excellent service as always. Tom is always so friendly and efficient. I won't take my car anywhere else. Thank you Ferman Chevrolet! 5 Star Service! Excellent service as always. Tom is always so friendly and efficient. I won't take my car anywhere else. Thank you Ferman Chevrolet! 5 Star Service! More

Very good service department was great will definitely be ba Everything went very well pleased with my experience nice to deal with peoples Who have been apart of the community for along time will be back Everything went very well pleased with my experience nice to deal with peoples Who have been apart of the community for along time will be back More

Great service and great crew Highly professional...and exceeded our expectations as we were not only quickly attended to but also work service on two vehicles was done as we waite Highly professional...and exceeded our expectations as we were not only quickly attended to but also work service on two vehicles was done as we waited...and we hardly waited!! More

Normal car service Appointment was for 3:45PM. Service took at least an hour. I was the last customer waiting. Appointments are now scheduled at a sister dealership abou Appointment was for 3:45PM. Service took at least an hour. I was the last customer waiting. Appointments are now scheduled at a sister dealership about 30 miles away. Information (current address) given them was not available at service appointment. Service manager had to update address. More

50,000 service As always Rob does above and beyond my expectations in providing quality service quickly and at an affordable price. He is the only person that I woul As always Rob does above and beyond my expectations in providing quality service quickly and at an affordable price. He is the only person that I would want to work with. More

Horrible service It took 6 hours for an oil change, while they told me they would clean my car and fix other issues. Needless to say nothing was fixed and my car wasn’ It took 6 hours for an oil change, while they told me they would clean my car and fix other issues. Needless to say nothing was fixed and my car wasn’t cleaned at all. More