Ferman Chevrolet Tarpon Springs - Service Center
Tarpon Springs, FL
3,144 Reviews of Ferman Chevrolet Tarpon Springs - Service Center
Great Service I was very pleased with the time frame the service department used to repair my truck two large maintenance jobs performed both on time and on budget. I was very pleased with the time frame the service department used to repair my truck two large maintenance jobs performed both on time and on budget..... More
Outstanding Customer & Vehicle Service Very easy to schedule an appointment with my regular Service Advisor Tom Meinhold for my Chevy Tahoe. In addition to regular maintenance - I knew the Very easy to schedule an appointment with my regular Service Advisor Tom Meinhold for my Chevy Tahoe. In addition to regular maintenance - I knew the brakes needed some work. Once the Service Technician evaluated the brakes & determined what needed done - Tom then showed me a couple of parts on the vehicle, explained to me in detail, answered any questions & provided a quote for the work. I didn’t want to get a loaner, so Tom arranged for the excellent & friendly Ferman Courtesy Transportation for both drop-off & pick-up of my Tahoe. Tom kept me updated on the status of the repairs. There’s nothing worse than wondering if you’ve been forgotten, or if any progress is being made. I didn’t have to worry about that. Tom is professional, helpful, knowledgeable & goes the extra mile to take care of his customers & make them feel like they are valued customers. More
Mileage CAR LEFT OUR HOME WITH 31 miles ON THE ODOMETER CAR (FLATBED) CAR HAD 51 MILES WHEN PICKED UP ?? SERVICE INVOICE STATED IN 39 MILES OUT 49 MILES APP CAR LEFT OUR HOME WITH 31 miles ON THE ODOMETER CAR (FLATBED) CAR HAD 51 MILES WHEN PICKED UP ?? SERVICE INVOICE STATED IN 39 MILES OUT 49 MILES APPEARED TO BE RATHER EXTENSIVE TEST DRIVE ! More
Great Service Great service as usual. Shannon and Tom are always responsive and accommodating. Didn't have hood strut in stock but got me out in 30 minutes the ne Great service as usual. Shannon and Tom are always responsive and accommodating. Didn't have hood strut in stock but got me out in 30 minutes the next day. More
Great service Shannon was great in service..She ordered my parts and they were ready when I got there ....Very well organized and I was in and out on my Saturday Shannon was great in service..She ordered my parts and they were ready when I got there ....Very well organized and I was in and out on my Saturday More
Absolutely terrible service Dropped my vehicle off Friday last week because I had a out tail light, mind you this is a 2019 vehicle, picked the vehicle up Monday and when I got h Dropped my vehicle off Friday last week because I had a out tail light, mind you this is a 2019 vehicle, picked the vehicle up Monday and when I got home I found that the tail light still did not work, so they had my vehicle 3 days and lied to me saying they fixed it, had to bring it back for another 3 days of work for a TAIL LIGHT More
Was good I have no problem with the customer service. At home in Michigan I only pay $39 and not $52. Same service they check everything fill all my fluids. Pl I have no problem with the customer service. At home in Michigan I only pay $39 and not $52. Same service they check everything fill all my fluids. Plus they didn't wash my car and vacuum the inside like they do at home. More
Tony was helpful and nice Because every one was friendly, nice,said good morning, asked how are doing and smiling and most of all customers services ,price was excellent, ser Because every one was friendly, nice,said good morning, asked how are doing and smiling and most of all customers services ,price was excellent, service was quick More
A/C blower issues Brought in 1:16 hearing noise near a/c fan. Tech unable to reproduce noise. Service offered program update to see if help. $280 no help. Noise got wor Brought in 1:16 hearing noise near a/c fan. Tech unable to reproduce noise. Service offered program update to see if help. $280 no help. Noise got worse Blower quit. Spent another $700 Still need A\c control panel another $400. Feel I shouldn’t have paid for update. More
Great service Overall all of your service Representatives or very congenial, informative, and very punctual. They explained things that were going on with my car ve Overall all of your service Representatives or very congenial, informative, and very punctual. They explained things that were going on with my car very thoroughly More