Ferman Chevrolet Tarpon Springs - Service Center

Worst Chevy dealer I’ve experienced Dropped off my 2018 Express Van for a out tail light, they had the vehicle 3 days and when I took delivery the tail light still was not working, had t Dropped off my 2018 Express Van for a out tail light, they had the vehicle 3 days and when I took delivery the tail light still was not working, had to bring it back for another 3 days, 6 days without my brand new vehicle and they had the audacity to try and blame it on the shelves that were factory installed. Terrible technicians and horrible customer service More

Excellent Just outstanding service. Every time that I've had my vehicle serviced, it has always been a pleasant experience. Service reps were very friendly and Just outstanding service. Every time that I've had my vehicle serviced, it has always been a pleasant experience. Service reps were very friendly and the waiting time was reasonable. More

Tech need training colorado went in for 36000 check up, service couldnt get it started afterwards; was loaned a veh, but I wanted my truck, finally took truck home, next colorado went in for 36000 check up, service couldnt get it started afterwards; was loaned a veh, but I wanted my truck, finally took truck home, next day check engine light came on, bad very bad. Truck back to service, seems OK now, not my problem yours More

Outstanding Customer & Vehicle Service Very easy to schedule an appointment with my regular Service Advisor Tom Meinhold for my Chevy Tahoe. In addition to regular maintenance - I knew the Very easy to schedule an appointment with my regular Service Advisor Tom Meinhold for my Chevy Tahoe. In addition to regular maintenance - I knew the brakes needed some work. Once the Service Technician evaluated the brakes & determined what needed done - Tom then showed me a couple of parts on the vehicle, explained to me in detail, answered any questions & provided a quote for the work. I didn’t want to get a loaner, so Tom arranged for the excellent & friendly Ferman Courtesy Transportation for both drop-off & pick-up of my Tahoe. Tom kept me updated on the status of the repairs. There’s nothing worse than wondering if you’ve been forgotten, or if any progress is being made. I didn’t have to worry about that. Tom is professional, helpful, knowledgeable & goes the extra mile to take care of his customers & make them feel like they are valued customers. More

Great Service I was very pleased with the time frame the service department used to repair my truck two large maintenance jobs performed both on time and on budget. I was very pleased with the time frame the service department used to repair my truck two large maintenance jobs performed both on time and on budget..... More

Mileage CAR LEFT OUR HOME WITH 31 miles ON THE ODOMETER CAR (FLATBED) CAR HAD 51 MILES WHEN PICKED UP ?? SERVICE INVOICE STATED IN 39 MILES OUT 49 MILES APP CAR LEFT OUR HOME WITH 31 miles ON THE ODOMETER CAR (FLATBED) CAR HAD 51 MILES WHEN PICKED UP ?? SERVICE INVOICE STATED IN 39 MILES OUT 49 MILES APPEARED TO BE RATHER EXTENSIVE TEST DRIVE ! More

Great Service Great service as usual. Shannon and Tom are always responsive and accommodating. Didn't have hood strut in stock but got me out in 30 minutes the ne Great service as usual. Shannon and Tom are always responsive and accommodating. Didn't have hood strut in stock but got me out in 30 minutes the next day. More

Great service Shannon was great in service..She ordered my parts and they were ready when I got there ....Very well organized and I was in and out on my Saturday Shannon was great in service..She ordered my parts and they were ready when I got there ....Very well organized and I was in and out on my Saturday More

Absolutely terrible service Dropped my vehicle off Friday last week because I had a out tail light, mind you this is a 2019 vehicle, picked the vehicle up Monday and when I got h Dropped my vehicle off Friday last week because I had a out tail light, mind you this is a 2019 vehicle, picked the vehicle up Monday and when I got home I found that the tail light still did not work, so they had my vehicle 3 days and lied to me saying they fixed it, had to bring it back for another 3 days of work for a TAIL LIGHT More

Was good I have no problem with the customer service. At home in Michigan I only pay $39 and not $52. Same service they check everything fill all my fluids. Pl I have no problem with the customer service. At home in Michigan I only pay $39 and not $52. Same service they check everything fill all my fluids. Plus they didn't wash my car and vacuum the inside like they do at home. More