Ferman Chevrolet Tarpon Springs - Service Center

Ferman service dept is awesome Billy Monteverde runs a great service dept they always take A plus care of me.I will bring my truck and my wife’s there alway.I know I can go other pl Billy Monteverde runs a great service dept they always take A plus care of me.I will bring my truck and my wife’s there alway.I know I can go other places to get the job done cheaper but I rather pay a little more so the job is done right and I don’t have to worry it More

Jut a couple of batteries!!! The batteries on our truck died from old age but the truck was parked in our driveway. For 13 years 100% of our service on this truck has been done by The batteries on our truck died from old age but the truck was parked in our driveway. For 13 years 100% of our service on this truck has been done by Ferman Chevrolet. Before we called AAA to get the truck started, we called the Ferman service Dept. to confirm they had the batteries we needed and we were told to bring the truck in. Once confirmed, we called AAA and had them come start the truck. Both my husband and I came for the service appt since the only requirement was to install 2 batteries. When we arrived, we also suggested (if convenient) that we would also like new windshield wiper blades. After waiting for about 2 hours, we were informed that in fact they did not have the batteries and would not be able to get them until the following day. We were given a courtesy ride home and had to return the next day to pick up the truck. Our issue is this: had we known that the batteries were not in stock, we would have waited to call AAA until the Ferman service Dept was ready to install the batteries. Counting travel time, it would have saved both of us about 3.5 hours and been much more consistent with the service we have received in the past. Given that we have been customers of this dealership since approx 2002, this was a very disappointing experience. We would suggest that setting realistic expectations with long term customers over a simple battery replacement would help ensure long term future relationships with customers. To add insult to injury, we got home and raised the hood to view the new batteries only to discover that the area around one of the batteries had not been blown out and the battery was actually sitting on top of leaves that had fallen into the area. Very unprofessional for a very simple job. More

Consistent Great Service We are always appreciative of the kind and thorough communication at the front service desk. The quality of repair services are efficient and the car We are always appreciative of the kind and thorough communication at the front service desk. The quality of repair services are efficient and the car is always returned in a clean state. We will continue to keep coming back. More

Great service, friendly staff Received great service . On time and a fair price. Shannon was extremely professional and friendly. Will use this dealer again for my next service whe Received great service . On time and a fair price. Shannon was extremely professional and friendly. Will use this dealer again for my next service when needed. More

Help with older car This is an older car and finding a reliable shop to work on it is important to me. Ferrman Chevrolet is very dependable. Because it is a dealership th This is an older car and finding a reliable shop to work on it is important to me. Ferrman Chevrolet is very dependable. Because it is a dealership the prices are a little high , but I know that going in . More

Oil Change Service was great I use this dealership every time I come down to Florida from Michigan The staff was awesome and would definitely recommend them Service was great I use this dealership every time I come down to Florida from Michigan The staff was awesome and would definitely recommend them More

We never heard back from service telling us the had to get a We never heard back after 10:00 am spot until closing are part relay had to be picked up. Never called us until right prior to close then next day cos We never heard back after 10:00 am spot until closing are part relay had to be picked up. Never called us until right prior to close then next day cost was an unfair price More

Repair air. I need a car there was no problem to get one. It took a week to get things done due to wrong shipping wrong part. I need a car there was no problem to get one. It took a week to get things done due to wrong shipping wrong part. More

Windshield wiper issues. Prompt service, located and fixed the problem. Courteous staff that discussed the problem and price prior to performing the work. Waiting area is clea Prompt service, located and fixed the problem. Courteous staff that discussed the problem and price prior to performing the work. Waiting area is clean and comfortable with refreshments. More

Trust My service mngr.Tom M. takes care of my car for years.Service people are commited to do an excellent performance and quality work...that is why I cho My service mngr.Tom M. takes care of my car for years.Service people are commited to do an excellent performance and quality work...that is why I choose Tarpon Ferman Chevrolet. More