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Ferman Chevrolet Tarpon Springs - Service Center

Tarpon Springs, FL

4.4
2,853 Reviews

2,853 Reviews of Ferman Chevrolet Tarpon Springs - Service Center

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January 26, 2024

Very friendly and professional One of the men broke my Bug Shield. The agent apologized and told me they would replace it .No cost! More

by Yvonnes187
Recommend Dealer
Yes
Employees Worked With
I don't
Jul 23, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 24, 2024

The service was done in a timely manner. Everything was taken care of in a timely manner. More

by tlstine
Recommend Dealer
Yes
Employees Worked With
Tony
Jan 24, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 24, 2024

Had an 11:30am appointment came in around 5 car still wasn't done Unfriendly, rude and unprofessional staff at check in/out More

by elainamaniatis40
Recommend Dealer
No
Employees Worked With
I think it was Neil not sure about name
Jan 25, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

January 24, 2024

Everybody was very friendly. My vehicle was ready early. My actual bill was close to their estimate. Once they knew I had a vehicle in for servicing they didn't pester me when I w More

by wfd_33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 24, 2024

It's a busy dealership. But they got my oul changed in a reasonable amount of time. Didn't check my tires at first, so had to wait for them to do that, but it was quick. Did More

by Brianna.n.beyer
Recommend Dealer
Yes
Employees Worked With
Matt?
Jan 25, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 24, 2024

Everything was good except Tony forgot to work with the body shop to get an estimate. More

by GLBEGGS
Recommend Dealer
Yes
Employees Worked With
Tony
Jan 25, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 23, 2024

Waited 2 weeks for appointment, truck sat for an hour before being looked at. Only needed headlight which they knew and had all the information about the truck before hand. Had to come back next day, tru More

by greg.kesel
Recommend Dealer
No
Jan 24, 2024 -

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

January 23, 2024

When I came in to drop off my car. There were 8 Ferman employees having a good old time. As I stood there for 15 minutes until Matt came in. It was poop show when I came to pick it up? More

by rjohnson516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Matt Ketchum
Jan 24, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review! Please contact us to let us know how we can better serve in the future.

January 23, 2024

Great overall experience, just wish it didn't take 2 hours Not much to keep children occupied during the wait More

by Sharkz
Recommend Dealer
Yes
Employees Worked With
Neil?
Jan 24, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 23, 2024

Always a fun environment, popcorn smell drives me nuts in a good way! Honest and reputable pricing. More

by harveywyche
Recommend Dealer
Yes
Employees Worked With
Matt in Service - Chevy
Jan 24, 2024 -

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

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