Ferman Chevrolet Tarpon Springs - Service Center
Tarpon Springs, FL
3,165 Reviews of Ferman Chevrolet Tarpon Springs - Service Center
Very good service professional polite wait time reasonable waiting area clean and refreshments available ok reasonable waiting area clean and refreshments available ok More
Amy was responsive from the first minute of my problem and communicated candidly and timely for over two weeks…she is the epitome of “customer service”! and communicated candidly and timely for over two weeks…she is the epitome of “customer service”! More
Everyone is always so easy to work with and helpful! We have purchased many family vehicles through Ferman Tarpon Springs over the years! We have purchased many family vehicles through Ferman Tarpon Springs over the years! More
I hate writing a bad review but because this dealer is so insistent (texting) on a review, here it is. I took my new truck for routine maintenance, lube/oil/filter and tire rotation. After completion of th insistent (texting) on a review, here it is. I took my new truck for routine maintenance, lube/oil/filter and tire rotation. After completion of the service, I noticed the front driver side wheel was damaged and scratched.. I know this damage was not there prior to my visit cause I walked the truck prior to drop off with the “Guest Relations Manager,” I even inquired about fixing a different wheel on the passenger side.. which they declined to repair. After calling back and then returning the next day to have them inspect the wheel I was told by the service department that he would have to get ‘additional approval’ from management…and he’d get back to me the next day. Of course that call never came, I contacted the service manager directly and he denied the damage occurred at the dealership and refused the pay for the repair…. What ever happen to taking care of the customer? This is a minor repair and minimal cost in the end, but instead they have now lost my business forever! More
The service department peeps are always super helpful. That's why I continue to return service on all my vehicles That's why I continue to return service on all my vehicles More
They were Prompt and courteous! Clean show room. Would highly recommend them to friends and family 😊 Clean show room. Would highly recommend them to friends and family 😊 More
Amy was so awesome. I hope m’y car never breaks, but if it does she is the person to go too. Very professional, caring and a hard worker for her customers. I hope m’y car never breaks, but if it does she is the person to go too. Very professional, caring and a hard worker for her customers. More
My Husband took it in. He was pleased. We just moved to Oklahoma on August 27th. But we do have a Chevrolet dealership right close to us. Thank you!! He was pleased. We just moved to Oklahoma on August 27th. But we do have a Chevrolet dealership right close to us. Thank you!! More
My truck is back for repairs 4th time in 30 days, 1 issue same as prior issue. Now a new issue. Amy is great and loaners helpful but I make money driving and I'm unable to work without my own vehicle. The do same as prior issue. Now a new issue. Amy is great and loaners helpful but I make money driving and I'm unable to work without my own vehicle. The down time really hurts. More