Ferman Chrysler Jeep Dodge RAM Wesley Chapel

Friendly service Everytime I go in for service the staff is very polite and helpful. I love the waiting area and amenities that are available for free. Everytime I go in for service the staff is very polite and helpful. I love the waiting area and amenities that are available for free. More

Outstanding Service The service Tech Brian was great. He answered all my questions and honored a previous quote I was given. Plus he gave me a discount. The service Tech Brian was great. He answered all my questions and honored a previous quote I was given. Plus he gave me a discount. More

A great experience from the service department Brenda Argust was my service advisor and she went over and above to accommodate a request that I had while having my Jeep in for regular service. I n Brenda Argust was my service advisor and she went over and above to accommodate a request that I had while having my Jeep in for regular service. I noticed that while my Jeep is running I cannot turn off my headlights, so weird. I had tried every button as well as searching the owner's manual. I back my Jeep into my garage and wanted to turn off the headlights as they shine directly into my neighbor's window across the street. I know this isn't a big thing but something I wanted to do. Also, with the work I do, I am sometimes out at night sitting in my vehicle typing up a quote and wanted to turn off the lights in order not to draw attention to myself. Brenda herself tried to remedy this and also found that the headlights cannot be turned off while the car is running. She could have just blown me off regarding this request but she actually took the time to find out if it was possible to turn off the headlights with the car running. She even checked with the service tech as well as checking the manual. She provided EXCELLENT service in my opinion. Apparently, it's a safety feature of this vehicle. More

My advisor was great. The parts dept was great they got me t Great the service was excellant. My advisor was great. The staff was helpful. Over all great experience. They got the job done in a timely manner and Great the service was excellant. My advisor was great. The staff was helpful. Over all great experience. They got the job done in a timely manner and I was satisfied. More

Professional and friendly staff. Nice clean main service area. Attentive, friendly service staff. Check in and out was a breeze. Great location, easy in and out and modern facilities. Nice clean main service area. Attentive, friendly service staff. Check in and out was a breeze. Great location, easy in and out and modern facilities. More

Generous care for customer I worked with Kathy Meyers, saleswoman, who took as much time as I needed to learn about my new car and offered more time, if necessary. I worked with Kathy Meyers, saleswoman, who took as much time as I needed to learn about my new car and offered more time, if necessary. More

My Day at fehrman I had been looking for the perfect truck for awhile. When I saw kens post of the Tundra Platinum Limited I called him right away. When I arrived, Ken I had been looking for the perfect truck for awhile. When I saw kens post of the Tundra Platinum Limited I called him right away. When I arrived, Ken had it waiting for me to test drive. I fell in love with it and made an offer and it was accepted. Ken was very knowledgeable and friendly. He made the process fast and easy. Lorenzo my finance manager was awesome as well. He made all the terms clear and understandable and was a pleasure to work with as well. I love my truck and would recommend this dealer to anyone. Thank you Ken and Lorenzo and thank you Fehrmann. I don’t know how to spell Fehrmann. Lol. More

Excellent Very friendly. They know your name. Waiting time was excellent. No pressure from service rep. Setting up next appt was easy. Just a great experience Very friendly. They know your name. Waiting time was excellent. No pressure from service rep. Setting up next appt was easy. Just a great experience. More

Excellent service My Wrangler had been sitting for a while and needed tires and air-conditioning work. This was accomplished quickly and at a price below what I expecte My Wrangler had been sitting for a while and needed tires and air-conditioning work. This was accomplished quickly and at a price below what I expected. The service team was exceptionally cordial. More

Always the best customer service. I like bringing my vehicle here since it's so convenient to my home. Also the service is great, the folks are always polite and the quality of servic I like bringing my vehicle here since it's so convenient to my home. Also the service is great, the folks are always polite and the quality of service is top notch. Sometimes I drop it off and come back, other times I wait for it. Their waiting area is comfortable and very relaxed atmosphere. If you want to give your vehicle superior service, look no further than Ferman Dodge, Chrysler, Jeep of Lutz on State Road 54. More