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Ferman Chrysler Jeep Dodge RAM Wesley Chapel
Lutz, FL
1,924 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,924 reviews
August 08, 2018
Customer Service Improvements The service reps need to be more outgoing, inviting and customer friendly. I was treated like just another customer coming through their service depar The service reps need to be more outgoing, inviting and customer friendly. I was treated like just another customer coming through their service department. I wasn't greeted when I pulled up. More
by GZGONZALEZ50
Verified CustomerEmployees Worked With
August 08, 2018
Awesome Vehicle Shopping Experience Great experience!!! Highly recommend this dealership! Every person was friendly personable and made sure our questions were answered. Many options to Great experience!!! Highly recommend this dealership! Every person was friendly personable and made sure our questions were answered. Many options to choose from on their lot! More
by dbennett13
Employees Worked With
Andrew Leppla, Juan Martinez, Luke Miller
August 08, 2018
Great Service! They are always friendly and accommodating at Ferman. Kevin and Bob are very easy to work with. I scheduled an appointment and had my vehicle in the s They are always friendly and accommodating at Ferman. Kevin and Bob are very easy to work with. I scheduled an appointment and had my vehicle in the shop and back on the road in less than an hour. I have used them for oil changes to a full engine overhaul and always leave happy. More
by no2
Employees Worked With
Kevin H
August 08, 2018
Recall Anthony & Brian are the best service advisors ever. I refer them to everyone. Very honest, accommodating, professional, etc. These gentleman are roc Anthony & Brian are the best service advisors ever. I refer them to everyone. Very honest, accommodating, professional, etc. These gentleman are rock stars also Phone Rep: Shirley is great too :) More
by TONYMAN212001
Employees Worked With
Anthony & Brian Guest Anthony & Brian are the best service advisors ever. I refer them to everyone. Very honest, accommodating, professional, etc.
August 07, 2018
ABS module repair I brought my Jeep in for service because the brake and traction control lights were on. Service got me right in without an appointment. They replaced I brought my Jeep in for service because the brake and traction control lights were on. Service got me right in without an appointment. They replaced my ABS control module for less than the estimated cost. Thank you More
by tylernan
Employees Worked With
August 07, 2018
Very unsatisfied The sales person was extremely helpful very nice went out of his way to make a deal. But the finance manager and the manager were very unprofessional. The sales person was extremely helpful very nice went out of his way to make a deal. But the finance manager and the manager were very unprofessional. They did everything wrong from beginning to end and in the end I did not get the vehicle because they messed all my paperwork up. I ended up going to a Cadillac dealership and getting a vehicle within two hours and I am still waiting for my deposit money which has been over eight now. More
by jmlady1
Employees Worked With
Brad
August 06, 2018
Awesome!! Brenda was exceptional. She delivered a great brand experience. She greeted me promptly upon arrival and contacted me as soon as my vehicle was done Brenda was exceptional. She delivered a great brand experience. She greeted me promptly upon arrival and contacted me as soon as my vehicle was done being serviced. :) More
by dwwj
Employees Worked With
Brenda - Supervisor
August 06, 2018
Get good service here I get good service here. They usually get it right the first time. Have been going to Ferman for over 25 years. Keep it up. I get good service here. They usually get it right the first time. Have been going to Ferman for over 25 years. Keep it up. More
by T&Clovers
Employees Worked With
Kevin K. and Brian G.
August 06, 2018
Brian Guest is the best I'm new to the state and found Ferman Chrysler Jeep to have excellent service and professional care on my 2008 Dodge van & 2011 Jeep. I'm new to the state and found Ferman Chrysler Jeep to have excellent service and professional care on my 2008 Dodge van & 2011 Jeep. More
by glojac99
Employees Worked With
Brian Guest
August 06, 2018
Excellent Experience! Ken Gilliam was great. He didn't take a long time to find the vehicle. It was very clean when we got to test drive it. Ken worked a great deal for Ken Gilliam was great. He didn't take a long time to find the vehicle. It was very clean when we got to test drive it. Ken worked a great deal for us on a pre-owned Ram 1500 Big Horn and we are very pleased with the experience with Ferman! Ken was very knowledgeable, genuine, and kind. More
by dpeasall
Employees Worked With
Ken Gilliam
