Ferman Chrysler Jeep Dodge RAM Wesley Chapel

No appointment Came in no appointment car not running right got me in and out in 2 hours on a Saturday Kevin and Brian are great friends Came in no appointment car not running right got me in and out in 2 hours on a Saturday Kevin and Brian are great friends More

Acknowledgment of clients arrival Overall services is good. Customer service person I was scheduled with ignored my presence. No greeting extended to me as a common courtesy. He saw me Overall services is good. Customer service person I was scheduled with ignored my presence. No greeting extended to me as a common courtesy. He saw me enter then continue continued looking at his computer. Customer service person next to him finished with his client, greeted me, I explained that I was who I was scheduled with. At this time I was acknowledged. A customer should no wait without being acknowledged and at least say ‘I will be with you shortly’. More

Excellent experience After going through my credit union and taking advantage of their auto advisor program, the stress involved while looking for a new car was minimal. A After going through my credit union and taking advantage of their auto advisor program, the stress involved while looking for a new car was minimal. After finding me the car I wanted, the staff at Ferman Chrysler Jeep Dodge Ram treated me professional and provided an excellent shopping experience. I recommend Barry Brooks, as he took the initiative to go the extra mile for me an my needs, I know he will do the same for you. More

Great experience Thank you to our salesperson. Joe Matassini for all his help and guidance. We will definitely recommend him and the dealership to anybody looking to p Thank you to our salesperson. Joe Matassini for all his help and guidance. We will definitely recommend him and the dealership to anybody looking to purchase a new vehicle. More

Friendliness Did not take long for approval. It was a little long wait the following day to get steps and the computer program. The computer should’ve been progra Did not take long for approval. It was a little long wait the following day to get steps and the computer program. The computer should’ve been program before. More

Great Service Anthony in service department was great. He kept me informed every step of the way with my vehicle even had me a loaner. Thanks again... Anthony! Anthony in service department was great. He kept me informed every step of the way with my vehicle even had me a loaner. Thanks again... Anthony! Mr. Antonio Moore More

Service experience I brought my Chrysler in for some routine maintenance. In case I did not have an appointment. Nevertheless, everything was done quickly and efficient I brought my Chrysler in for some routine maintenance. In case I did not have an appointment. Nevertheless, everything was done quickly and efficiently. I was able to move on to my next appointment ahead of schedule. More

From sales to service , The best there is. Cathy M.,Mike P, Milo, Kevin, Louis, are a great team I have been dealing with Mike P., at different locations, and purchased Chryslers and jeeps and Cathy M.,Mike P, Milo, Kevin, Louis, are a great team I have been dealing with Mike P., at different locations, and purchased Chryslers and jeeps and a pacifica and a dodge Durango and have had great results from sales to service. Would not buy or have any car serviced but Ferman. Gene Fouch More

Great service and nice people Great service. I will always come here for service from now on. Brenda was great. I just walked in with no appointment and they took my car right awa Great service. I will always come here for service from now on. Brenda was great. I just walked in with no appointment and they took my car right away for an oil change. Price was comparable with other places. More

Great service Great job, friendly staff. Clean amenities. We Were in and out before the original estimated time of repairs. I would recommend the service department Great job, friendly staff. Clean amenities. We Were in and out before the original estimated time of repairs. I would recommend the service department to friends and family. More