Ferman Chrysler Jeep Dodge RAM Wesley Chapel
Lutz, FL
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Pleasant and courteous Very pleasant and courteous. The service advisor work to resolve issues and the price is very reasonable for the quality of service. My Jeep is well Very pleasant and courteous. The service advisor work to resolve issues and the price is very reasonable for the quality of service. My Jeep is well maintained More
Great sales Very good experience at dealership. I bought a Jeep Cherokee and it was clean and had full tank of gas. Would recommend this dealership to others. Very good experience at dealership. I bought a Jeep Cherokee and it was clean and had full tank of gas. Would recommend this dealership to others. More
TIRE REPLACEMENT ANOTHER GREAT VISIT. NEW TIRES PUT ON, TECH EXPLAINED HOW OFTEN THEY SHOULD BE BALANCED TO IMPROVE LIFE AND WEAR OF TIRES. ALWAYS HAPPY CUSTOMERS WHEN ANOTHER GREAT VISIT. NEW TIRES PUT ON, TECH EXPLAINED HOW OFTEN THEY SHOULD BE BALANCED TO IMPROVE LIFE AND WEAR OF TIRES. ALWAYS HAPPY CUSTOMERS WHEN WE LEAVE WITH OUR JEEP. KNOW IT WAS SERVICED CORRECTLY. More
Check Engine Light Code My service advisor Anthony Cagley made me feel comfortable,great customer service skills very empathetic and sympathetic. Out of all the times I’v My service advisor Anthony Cagley made me feel comfortable,great customer service skills very empathetic and sympathetic. Out of all the times I’ve visited this location , this was the ONLY time I felt comfortable with the service advisor . More
recall passenger recall made arrangements for an airbag recall, was supposed to have a rental car while repairs were made, verified via email week before the appt. 1. pape made arrangements for an airbag recall, was supposed to have a rental car while repairs were made, verified via email week before the appt. 1. paperwork had engine light check 2. no rental car available 3. had to wait for the repairs, went there with nothing to eat and had to stay because of wrong information, no rental car. ALL was very unorganized, I was miseralbe. More
Just great all the way around Everything went fast and friendly. Shuttle service was great. It dispelled my fears of going to a dealer for service. I would recommend Ferman as a Everything went fast and friendly. Shuttle service was great. It dispelled my fears of going to a dealer for service. I would recommend Ferman as a great place for service. More
New Jeep Rubicon Brian was very helpful to work with. He always was very responsive yet he wasn’t pushy. It definitely felt like he had my best interest in mind whil Brian was very helpful to work with. He always was very responsive yet he wasn’t pushy. It definitely felt like he had my best interest in mind while also showing new vehicles to me. More
Easy Purchase Of Rubicon The staff was friendly. Got the trade value, price, and deal terms quickly. Deal was exactly what we negotiated all the way to the end. The staff was friendly. Got the trade value, price, and deal terms quickly. Deal was exactly what we negotiated all the way to the end. More
great service Anthony was very professional and friendly. I waiting for my vehicle for two warranty problems, Anthony offered me a shuttle but i decided to wait. He Anthony was very professional and friendly. I waiting for my vehicle for two warranty problems, Anthony offered me a shuttle but i decided to wait. He keep me informed about the status thru out my wait, it was a pleasant experience, i would highly recommend the service department. More
Great dealership Leased my firs Jeep Wrangler JL and I must say that I am impressed at the nice way they treated me at the dealership. Everyone I interacted with were Leased my firs Jeep Wrangler JL and I must say that I am impressed at the nice way they treated me at the dealership. Everyone I interacted with were very polite. Thank you. More