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Ferman Chrysler Jeep Dodge RAM Wesley Chapel

Lutz, FL

4.9
1,818 Reviews

24314 State Road 54

Lutz, FL

33559

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Showing 1,818 reviews

July 06, 2018

Pleasant and courteous Very pleasant and courteous. The service advisor work to resolve issues and the price is very reasonable for the quality of service. My Jeep is well More

by waynegon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hojnacki
Jul 09, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thanks for your review!

July 06, 2018

Great sales Very good experience at dealership. I bought a Jeep Cherokee and it was clean and had full tank of gas. Would recommend this dealership to others. More

by KTALLISON2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales Training
Jul 09, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

We look forward to serving you in the future!

July 06, 2018

TIRE REPLACEMENT ANOTHER GREAT VISIT. NEW TIRES PUT ON, TECH EXPLAINED HOW OFTEN THEY SHOULD BE BALANCED TO IMPROVE LIFE AND WEAR OF TIRES. ALWAYS HAPPY CUSTOMERS WHEN More

by mommacheryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ANTHONY AND HIS TEAM
Jul 06, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review, Cheryl!

July 06, 2018

Check Engine Light Code My service advisor Anthony Cagley made me feel comfortable,great customer service skills very empathetic and sympathetic. Out of all the times I’v More

by everettjwest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ANTHONY CAGLEY
Jul 09, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thanks for your review!

July 05, 2018

recall passenger recall made arrangements for an airbag recall, was supposed to have a rental car while repairs were made, verified via email week before the appt. 1. pape More

by jdrobuffo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't,remember, Luke Miller
Jul 06, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Sorry to hear you had a less than amazing experience with us. We strive to do our best at our dealership. Please contact Robert Cooper at (813) 285-0713, so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

July 05, 2018

Just great all the way around Everything went fast and friendly. Shuttle service was great. It dispelled my fears of going to a dealer for service. I would recommend Ferman as a More

by BESSELBACH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Jul 05, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

July 05, 2018

New Jeep Rubicon Brian was very helpful to work with. He always was very responsive yet he wasn’t pushy. It definitely felt like he had my best interest in mind whil More

by JBEASOM11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Sanchez
Jul 05, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

We look forward to serving you in the future!

July 05, 2018

Easy Purchase Of Rubicon The staff was friendly. Got the trade value, price, and deal terms quickly. Deal was exactly what we negotiated all the way to the end. More

by craigb26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Meyers
Jul 05, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you Craig!

July 05, 2018

great service Anthony was very professional and friendly. I waiting for my vehicle for two warranty problems, Anthony offered me a shuttle but i decided to wait. He More

by John.g.sIlvestri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Jul 05, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you John!

July 05, 2018

Great dealership Leased my firs Jeep Wrangler JL and I must say that I am impressed at the nice way they treated me at the dealership. Everyone I interacted with were More

by Ambistoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Eberly (no longer there)
Jul 05, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

We look forward to serving you in the future!

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