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3,134 Reviews of Ferman Ford - Service Center
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July 20, 2021
Professional, competent, knowledgeable, genial, on time, priced competitivley, and personable, are all words that apply to the Ferman Ford Service experience. I will defiantly returb to them for my vehical priced competitivley, and personable, are all words that apply to the Ferman Ford Service experience. I will defiantly returb to them for my vehical service needs. More
by BOB@ICEUS.COMcavanshire@gnail.com
Verified CustomerEmployees Worked With
July 19, 2021
Rob is a wonderful person to work with, he is attentive, caring and timely. I don’t know much about the sales area of the dealer.,, but service has never been an issue for me. That said, I sold my 1019 Rapt caring and timely. I don’t know much about the sales area of the dealer.,, but service has never been an issue for me. That said, I sold my 1019 Raptor as it was out of warranty and I don’t trust the quality, especially the engine as it’s been in three times for phaser replacement! More
by Krob319
Employees Worked With
July 17, 2021
Service workers are extremely Kind , considerate and corrected my service problem. Let’s put it this way, the Service Department was able to repair what the previous Dealership could not. corrected my service problem. Let’s put it this way, the Service Department was able to repair what the previous Dealership could not. More
by m-sport
Employees Worked With
Do not recall the name
July 16, 2021
We had the back of our BMW repaired as we had a hit and run experience after having dinner out. Thanks for leaving no notes after crashing into our car. Ugh. Anyway the repair was excellent and you cannot run experience after having dinner out. Thanks for leaving no notes after crashing into our car. Ugh. Anyway the repair was excellent and you cannot tell anything ever happened. Service was incredible and everyone did all they could to help us through this awful time More
by mjmelect
Employees Worked With
Richard Glomb
July 14, 2021
Ford is a Great place to get my service done , friendly and very helpful. Needed extra work and set up an appointment for early the next day. and very helpful. Needed extra work and set up an appointment for early the next day. More
by rlassus14
Employees Worked With
July 14, 2021
This is the 1st time today that I've been back to ferman after having a bad experience with them a few times. I just want Mr. Wheeler the service manager to know, Ron Guinn my service adviser today made t after having a bad experience with them a few times. I just want Mr. Wheeler the service manager to know, Ron Guinn my service adviser today made things right he just listened it he just listened didn't make excuses so I so I will be back I guess as long as I deal with Ron. More
by smaitaliano
July 14, 2021
William in the service department is an excellent employee. He goes above and beyond to help me out with any issues. Maybe you should give him a raise or bonus. employee. He goes above and beyond to help me out with any issues. Maybe you should give him a raise or bonus. More
by Nick.nuccio
Employees Worked With
July 12, 2021
Very precessional and helpful! The customer service was very good. I would say I will not take my car on a Saturday again seems to be running a understaffed crew on that day!!! very good. I would say I will not take my car on a Saturday again seems to be running a understaffed crew on that day!!! More
by Rnielsen923
Employees Worked With
Other Employees :
Jeff Vuncannon, David Stevans
July 11, 2021
Went in there for a problem with my wife rear door light. She sat there for 3 hours for them too tell her that the door latch had to be cleaned. Come find out it was the wiring harness. So I had to splice th She sat there for 3 hours for them too tell her that the door latch had to be cleaned. Come find out it was the wiring harness. So I had to splice the wire myself too fix it. I tried calling and can’t never get anyone on the phone. So I will never take my truck back there again….. More
by ryanmlangley
Employees Worked With
Olta Kokona
