Ferman Ford - Service Center

We are always taken care of quickly and efficiently. Our service writer is great. He always takes the time to listen to is to make sure our vehicle heads to the shop with all of the necessary informa Our service writer is great. He always takes the time to listen to is to make sure our vehicle heads to the shop with all of the necessary information to kerp our Expedition in good shape. More

Always a pleasure to have my service done at Ferman, it is always done right the first time. William is always on top of it. Thank you, Tom S. is always done right the first time. William is always on top of it. Thank you, Tom S. More

Ferman Fords service department and each person who works there have always been the best service team my wife and i have had the privilege to work with. there have always been the best service team my wife and i have had the privilege to work with. More

Didn't have our regular service manager and my husband said to give him a 5. I don't like being assigned a service manager. I don't know if this is a Ford or a ferman thing. Anytime I've taken the vehicle said to give him a 5. I don't like being assigned a service manager. I don't know if this is a Ford or a ferman thing. Anytime I've taken the vehicle in there is a line of people waiting for our assigned person and no one waiting at the other desks. It's a waste of time and resources. Lack of a shuttle should have lost you a star. More

This dealership is amazing. The servicemen and women excel in customer service. From the communication to great deals, Ferman Ford will always be my go to when it comes to getting my car serviced. excel in customer service. From the communication to great deals, Ferman Ford will always be my go to when it comes to getting my car serviced. More

William Pannier did an outstanding job of diagnosing, William Pannier did an outstanding job of diagnosing, informing me of the fix, keeping me informed of progress. Whole service experience was be William Pannier did an outstanding job of diagnosing, informing me of the fix, keeping me informed of progress. Whole service experience was better than excellent. More

The facilty provides Great customer service. Very friendly and professional. The Service Department kept me up to speed on the repairs which were completed in a timely manner. friendly and professional. The Service Department kept me up to speed on the repairs which were completed in a timely manner. More

I had a GREAT Service Experience... William Pannier is My Service Advisor... Good Communication & Feedback ...5🌟 Five Thousand Mile Service ... Solved a problem since purchase !!! Service Advisor... Good Communication & Feedback ...5🌟 Five Thousand Mile Service ... Solved a problem since purchase !!! More

They have good customer service and communication at this dealership. Making appointments are easy and efficient. Cameron even called be before my appointment to go over the issue with my tires. dealership. Making appointments are easy and efficient. Cameron even called be before my appointment to go over the issue with my tires. More