3,133 Reviews of Ferman Ford - Service Center
Staff was very nice and professional. Had my truck fixed sooner than what was told which was a BIG plus. Never a bad experience when I go in for service or repairs. sooner than what was told which was a BIG plus. Never a bad experience when I go in for service or repairs. More
I recently took my car into Ferman Ford to have a recall repair completed. They quoted me it would take most of the day to do the work. They had the repair completed by 1pm and I was able to pick it up af repair completed. They quoted me it would take most of the day to do the work. They had the repair completed by 1pm and I was able to pick it up after work. Ferman also paid for my return trip home and back to the dealership via Lyft. It was a classy touch. Later they invited me back to have my vehicle cleaned inside and out. Thanks Ferman Ford! More
Oil change was quick & efficient but the employees do not follow their own rule regarding masks, every single employee was either not wearing their mask at all or wearing it under their chin. follow their own rule regarding masks, every single employee was either not wearing their mask at all or wearing it under their chin. More
Ferman Ford is a first-rate dealership. I always have a wonderful experience here. They are trustworthy and professional. Always a smooth process from beginning to end. Well trained and caring staff. I wonderful experience here. They are trustworthy and professional. Always a smooth process from beginning to end. Well trained and caring staff. If you are in the market for a new Ford, do yourself a favor and shop at Ferman Ford. More
Very happy with my overall experience and service. William and Olta we're very nice. Every time I go to Ferman Ford I am treated very well. William and Olta we're very nice. Every time I go to Ferman Ford I am treated very well. More
Overall good service, its just the fact that my vehicle was not worth the repairs to cost so traded it for a new vehicle. Not anyones fault just the situatio. was not worth the repairs to cost so traded it for a new vehicle. Not anyones fault just the situatio. More
I've been going to walker ford clearwater last few service repairs and I tried your dealership and wow it was an easy awesome experience! Great communication updates via text. Rob was great! The work service repairs and I tried your dealership and wow it was an easy awesome experience! Great communication updates via text. Rob was great! The work done to my car was really great,cars running likes its brand new! More
Service department was diligent in locating and ordering parts for my older truck. It took time to find and ship the correct parts. They had the expertise to make the repairs. Phone inquiries to check on parts for my older truck. It took time to find and ship the correct parts. They had the expertise to make the repairs. Phone inquiries to check on the status of the repairs were not always returned. In the end, the truck is repaired and running well. More
Always dependable service but I wish the part that always has to be replaced would last more than a year. The automatic clutch is faulty from the day I bought it. It’s been replaced several times has to be replaced would last more than a year. The automatic clutch is faulty from the day I bought it. It’s been replaced several times More
Quick service in getting me in and out as I use my truck for work. They do a great job of letting me know about things that need attention but are not pushy about it. Thanks for work. They do a great job of letting me know about things that need attention but are not pushy about it. Thanks More