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Ferman Ford - Service Center

Clearwater, FL

4.4
3,133 Reviews

3,133 Reviews of Ferman Ford - Service Center

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September 29, 2020

Staff was very nice and professional. Had my truck fixed sooner than what was told which was a BIG plus. Never a bad experience when I go in for service or repairs. More

by sraustin79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Vuncannon
Sep 29, 2020 -

Ferman Ford responded

Thank you for your review!

September 29, 2020

I recently took my car into Ferman Ford to have a recall repair completed. They quoted me it would take most of the day to do the work. They had the repair completed by 1pm and I was able to pick it up af More

by REMOCSCOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Vuncannon
Sep 29, 2020 -

Ferman Ford responded

Thank you for your review!

September 28, 2020

Oil change was quick & efficient but the employees do not follow their own rule regarding masks, every single employee was either not wearing their mask at all or wearing it under their chin. More

by DD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Olta Kokona
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Stevans
September 24, 2020

Ferman Ford is a first-rate dealership. I always have a wonderful experience here. They are trustworthy and professional. Always a smooth process from beginning to end. Well trained and caring staff. I More

by franminissale1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Ferman Ford responded

Thank you for your review!

September 23, 2020

Very happy with my overall experience and service. William and Olta we're very nice. Every time I go to Ferman Ford I am treated very well. More

by bluhmlisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olta Kokona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Ferman Ford responded

Thank you for your review!

September 22, 2020

Overall good service, its just the fact that my vehicle was not worth the repairs to cost so traded it for a new vehicle. Not anyones fault just the situatio. More

by Dea231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Vuncannon
Sep 23, 2020 -

Ferman Ford responded

Thank you for your review!

September 22, 2020

I've been going to walker ford clearwater last few service repairs and I tried your dealership and wow it was an easy awesome experience! Great communication updates via text. Rob was great! The work More

by 65mustangmare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Ferman Ford responded

Thank you for your review!

September 22, 2020

Service department was diligent in locating and ordering parts for my older truck. It took time to find and ship the correct parts. They had the expertise to make the repairs. Phone inquiries to check on More

by EDERLENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Ferman Ford responded

Thank you for your review!

September 21, 2020

Always dependable service but I wish the part that always has to be replaced would last more than a year. The automatic clutch is faulty from the day I bought it. It’s been replaced several times More

by dmarty2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Ferman Ford responded

Thank you for your review!

September 21, 2020

Quick service in getting me in and out as I use my truck for work. They do a great job of letting me know about things that need attention but are not pushy about it. Thanks More

by qmxinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Vuncannon, Alissa Audet
Sep 23, 2020 -

Ferman Ford responded

Thank you for your review!

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