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3,133 Reviews of Ferman Ford - Service Center
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September 09, 2020
They are always friendly and efficient. I have never had any problems with anyone at the dealership. Their service tech's are very good at their jobs. any problems with anyone at the dealership. Their service tech's are very good at their jobs. More
by midget1950.dc
Verified CustomerEmployees Worked With
September 09, 2020
We bought our Mazda from ferman Mazda when it was next door. We have always liked your service center. This past visit was unpleasant because the service advisor was very rude. door. We have always liked your service center. This past visit was unpleasant because the service advisor was very rude. More
by fennemoremm
Employees Worked With
September 07, 2020
Not as happy with this service appointment as prior visits. Needed a battery changed out that was under warranty. I was told it could take a few hours to run the analysis which is ridiculous for a batt visits. Needed a battery changed out that was under warranty. I was told it could take a few hours to run the analysis which is ridiculous for a battery that is clearly under warranty. When my car was brought out when finished nobody came to tell us it was done. We just happened to notice it was back. Also when my husband called he was told I could just stop by and wouldn’t need to go inside which was incorrect. More
by Chris
Employees Worked With
Jeff Vuncannon
September 07, 2020
Worked with Asst Mgr William Poinier get my F150 fixed. He was very friendly and called me back with regular updates like I requested. Kept me updated on when my parts would arrive from the mfr. He was very friendly and called me back with regular updates like I requested. Kept me updated on when my parts would arrive from the mfr. More
by fsunoles96
September 07, 2020
Robert Quinn and staff were very friendly and the process was easy from beginning to end. Also, my vehicle was repaired quicker than I had expected. Great job!!! was easy from beginning to end. Also, my vehicle was repaired quicker than I had expected. Great job!!! More
by ben.jackson
Employees Worked With
September 07, 2020
Really appreciated the pick up of my vehicle and the loaner vehicle. Service was done quickly. Very satisfied with our visit to Ferman Ford. Thanks! loaner vehicle. Service was done quickly. Very satisfied with our visit to Ferman Ford. Thanks! More
by d2setzer
Employees Worked With
Jeff Vuncannon
September 03, 2020
Everything went great and was very happy with my experience expect when I can to get my car they didnt know where it was and for my car being a show car I was very concerned experience expect when I can to get my car they didnt know where it was and for my car being a show car I was very concerned More
by davidj921
Employees Worked With
Jeff Vuncannon
September 03, 2020
Cameron was friendly and patient with my questions. Definitely recommend when in need of any kind of service. He even drives around with me in the car to make sure it was 100%. Definitely recommend when in need of any kind of service. He even drives around with me in the car to make sure it was 100%. More
by jordanshears223
Employees Worked With
September 03, 2020
Perfect service, a good price and they went above and beyond. Cameron did a great job as my Service Advisor as always, will definitely keep coming back to Ferman Ford beyond. Cameron did a great job as my Service Advisor as always, will definitely keep coming back to Ferman Ford More
by Jim
Employees Worked With
September 02, 2020
Robert always provides excellent service ensuring my truck is in working order and safe to drive. I always get my truck back with better performance than when I brought it in. truck is in working order and safe to drive. I always get my truck back with better performance than when I brought it in. More
by Chiana2029
Employees Worked With
