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3,133 Reviews of Ferman Ford - Service Center
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July 12, 2020
Very honest and helpful. Always fast and professional service. Accurate and always friendly. Very affordable pricing. I would recommend family and friends to use. Freedom Ford service. Accurate and always friendly. Very affordable pricing. I would recommend family and friends to use. Freedom Ford More
by dmarty2
Verified CustomerEmployees Worked With
Mike Marty. Winston
July 12, 2020
Great customer service and care for my car, dealers were knowledgeable and responsive. They were ready and available to answer questions about my car and showed understanding. knowledgeable and responsive. They were ready and available to answer questions about my car and showed understanding. More
by RAVEN_E90
Employees Worked With
July 10, 2020
To be honest, my car had a recall and I had to bring it in a second time. I was not treated very kindly. Rob spoke so fast I couldn't understand a word he said. He immediately began saying the car must ha in a second time. I was not treated very kindly. Rob spoke so fast I couldn't understand a word he said. He immediately began saying the car must have "something else wrong with it" even though it was a documented recall. The man who drove me home was really nice. The problem eventually got fixed though, when I had a family friend step in who knew much more about cars than me, and good thing because it was stalling in the middle of the road with my children in it. My feedback would be to slow down..treat people like people..be authentic and not so focused on liability...just be real. That's what people want in this crazy time. I am just a Mom who needed help. Thanks. More
by justacustomerno2
July 10, 2020
Dent fixed, painted! Like new!!. Great job!! My lease up in Oct. Will lease. From Ferman. Will be leasing in October. Will go to Ferman for new lease. in Oct. Will lease. From Ferman. Will be leasing in October. Will go to Ferman for new lease. More
by kgwright
Employees Worked With
Richard Glomb
July 10, 2020
Everyone was very helpful...the service advisor was great! Follow up was good...what more can I say ..thank you very much for making the experience good. great! Follow up was good...what more can I say ..thank you very much for making the experience good. More
by gbowling2015
Employees Worked With
July 06, 2020
Mixed service experience Didn't receive a loanger initially. Was told they would order a part to fix my camera and have not heard back yet. I even emailed and called my serv Didn't receive a loanger initially. Was told they would order a part to fix my camera and have not heard back yet. I even emailed and called my service advisor. No reply. More
by stenmans
Employees Worked With
July 06, 2020
Polite staff Keeps you informed. Never high pressure. Always willing to have my car serviced at Ferman. Car was returned all clean and shiny too. Always willing to have my car serviced at Ferman. Car was returned all clean and shiny too. More
by I do not want s screen name
Employees Worked With
July 06, 2020
install Excellent Did what was need and washed Truck Didn't ex plane how to use Bed Cover Thanks Enjoyed Lender Truck Good Job Thanks Again Excellent Did what was need and washed Truck Didn't ex plane how to use Bed Cover Thanks Enjoyed Lender Truck Good Job Thanks Again More
by SUBBIKER1
Employees Worked With
Victoria Marshall
July 06, 2020
I love it. They started on my car right away while I had my morning coffee. The service person was very nice and polite to me. my morning coffee. The service person was very nice and polite to me. More
by patriciaj52
Employees Worked With
July 06, 2020
Good service polite service advisor. Got me in and out. Didn’t try to up sell me. Found my warranty info. Free Diet Coke. What’s not to like Didn’t try to up sell me. Found my warranty info. Free Diet Coke. What’s not to like More
by john.coster
Employees Worked With
