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Ferman Ford - Service Center

Clearwater, FL

4.4
3,133 Reviews

3,133 Reviews of Ferman Ford - Service Center

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June 02, 2020

They are quick to greet you on arrival. Everyone is courteous and friendly. Service rep William Pannier patiently answered my million questions. Very satisfied with this visit. More

by darcijan
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Ferman Ford responded

Thank you for your review!

June 02, 2020

Hard to make appointments because of my work schedule , and when I do schedule an appointment , I have to cancel because everything you do for car service is outrageously priced. More

by Anthony C
Recommend Dealer
No
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2020

Repair of 2013 Tacoma Diane, the Receptionist was extremely courteous and professional with helping me understand process. Rick was very professional in getting my vehicle More

by alperk1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Glomb, Bill Sherwood
Jun 02, 2020 -

Ferman Ford responded

Thank you for choosing Ferman Ford Collision Center of Clearwater Bill S Body Shop Manager

June 01, 2020

Fixed my tire right away. The rock and. the rock and roll hall of fame is a woman. The. the rock. the rock. the rock. More

by skf060410
Recommend Dealer
Yes
Employees Worked With
Olta Kokona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2020 -

Ferman Ford responded

Thank you for your 5 star review and for your kind words about Olta, Joe W Service Director

June 01, 2020

I stopped by to pick up a replacement rear taillight for my F250. Everyone from parts department to service went above and beyond. While they didn’t replace it for me, they did everything else short of that More

by Sh1024
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Gentile - 5 Stars
Jun 02, 2020 -

Ferman Ford responded

Thank you for your 5 Star rating and your kind words about Cameron and Larry. We value your business Bob Murray GM

May 31, 2020

I have been going to Ferman Ford for almost 3 years since I bought my Nissan Titan preowned. I can't say enough great things about William in the Service Dept. He is always professional and courteous ev More

by Kristy
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2020 -

Ferman Ford responded

Kristy, Thank you for your loyalty to both Ferman and William we greatly appreciate your business. Bob Murray GM

May 31, 2020

I have been doing business with Ferman Ford for a long time and I have been very happy with the very professional service I have received More

by Tony Valente
Recommend Dealer
Yes
Employees Worked With
Eric Bartholomew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Voorheis
Jun 02, 2020 -

Ferman Ford responded

Mr. Valente Thank you for your loyalty and your continued business Bob Murray General Manager.

May 30, 2020

I enjoyed you bringing my Ford edge 2015 enter Freeman Ford Stafford very friendly to have my truck serviced that fast and reliable and did I say friendly I would recommend my friends and family to purcha More

by annettedilli
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Ferman Ford responded

Thank you for your review!

May 28, 2020

On May 19, 2020, taken my Edge Ford for oil change and tire rotation and all around car inspection. In the last 2 times I taken my car in for services. I was seen by Ms Olta Kokona, who was superb and ver More

by ROSARIO RUSTY PASCUAL
Recommend Dealer
Yes
Employees Worked With
Olta Kokona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Ferman Ford responded

Thank you for your review and kind words about Olta!

May 28, 2020

The service is outstanding and the waiting room is clean and comfortable. My service associate Jeff kept me apprised of the services needed and the cost. We discussed the wear on my tires and determined onl More

by debvelleco
Recommend Dealer
Yes
Employees Worked With
Jeff Vuncannon
Jun 09, 2020 -

Ferman Ford responded

Thank you for your review!

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