3,133 Reviews of Ferman Ford - Service Center
I had trouble getting an appointment. I called and had to leave a message and never got a call back. I then made an appointment on line and when I showed up at the scheduled time there was no record of it. leave a message and never got a call back. I then made an appointment on line and when I showed up at the scheduled time there was no record of it. Jeff did get me in and they tried to sell me a fuel filter change without checking the history that it was done on the last oil change. More
Great Service Ferman Ford resolved my issue in a matter of hours replacing a tire with only 3,000 mile on my vehicle, but because it was in the sidewall the warrant Ferman Ford resolved my issue in a matter of hours replacing a tire with only 3,000 mile on my vehicle, but because it was in the sidewall the warranty they sold me was no charge. Thank You! More
Great service, punctual as always. Thank you Jeff Vuncannon for the prompt service and for the provided recommendations for my next appointment which I am going to complete next time. Vuncannon for the prompt service and for the provided recommendations for my next appointment which I am going to complete next time. More
Great staff and excellent service. The tow brake feature didn’t come with my new truck and the bed spray in liner look real good. didn’t come with my new truck and the bed spray in liner look real good. More
Just had a major service on my F150. Cameron was pleasant to deal with without being pushy. I received a quote from Walker Ford that was $170 more just for spark plugs replacement. The whole team experience to deal with without being pushy. I received a quote from Walker Ford that was $170 more just for spark plugs replacement. The whole team experience at Ferman was courteous and efficient. Great dealership! More
Repairs Took car in for scheduled repairs. They were completed much faster than I expected and at a reasonable cost. My repair consultant William always goe Took car in for scheduled repairs. They were completed much faster than I expected and at a reasonable cost. My repair consultant William always goes above and beyond what is expected. More
Excellent service and quick even with what is going on I did a service visit with Will that was perfect. Also ended up buying a new explorer through Rick Tipton that was perfect as well did a service visit with Will that was perfect. Also ended up buying a new explorer through Rick Tipton that was perfect as well More
Everyone was friendly and knowledgeable. Overall it was a great experience. I will use this dealership again to service my Ford truck f 1-50. great experience. I will use this dealership again to service my Ford truck f 1-50. More
Ferman Ford is just the best. Friendly sales staff. Efficient service department. And a beautiful, clean show room. I recommend anyone looking for a Ford vehicle to give Ferman Ford a visit. Efficient service department. And a beautiful, clean show room. I recommend anyone looking for a Ford vehicle to give Ferman Ford a visit. More