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3,133 Reviews of Ferman Ford - Service Center
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April 08, 2020
Olta has been an amazing service staff member. She had always been very professional, helpful and friendly. She had made the service experience much easier! always been very professional, helpful and friendly. She had made the service experience much easier! More
by hhodges06
Verified CustomerEmployees Worked With
April 08, 2020
Jeff did an exceptional job in having my F150 repaired. His patience in listening to all my concerns were well appreciated! Great customer service, I am very happy with my experience with Ferman Ford ser His patience in listening to all my concerns were well appreciated! Great customer service, I am very happy with my experience with Ferman Ford service department. Thanks Jeff! More
by Survey
Employees Worked With
Jeff Vuncannon
April 08, 2020
My truck had sensor errors that couldn’t be figured out by the technicians. This was very frustrating for me, But the service writers were always professional and courteous. by the technicians. This was very frustrating for me, But the service writers were always professional and courteous. More
by Kelly
April 08, 2020
Service was performed quickly, efficiently, with no unpleasant surprises. All service people were willing to go beyond expectations to make our visit successful. I am very satisfied. unpleasant surprises. All service people were willing to go beyond expectations to make our visit successful. I am very satisfied. More
by alandtw
April 07, 2020
Oil Change and Tire Rotation Brought my escape in for oil change and tire rotation,and an issue I had with the Headlights on automatic. All was taken care of, I just wish they wou Brought my escape in for oil change and tire rotation,and an issue I had with the Headlights on automatic. All was taken care of, I just wish they would have washed it like the ads in the showroom suggest. More
by t57rick
Employees Worked With
April 07, 2020
Thank you Robert for taking care of my car fixing all the issues that had and returning the vehicle back to me nice and clean issues that had and returning the vehicle back to me nice and clean More
by johnmmend
Employees Worked With
April 06, 2020
I can always count on Cameron to take care of my service requirements. He manages the process from end to end and serves as my interface to the technician. Another successful visit to Ferman. requirements. He manages the process from end to end and serves as my interface to the technician. Another successful visit to Ferman. More
by David.Dickerson5
April 05, 2020
Great service. I never have a problem. Always polite and helpful. I would recommend this ford place to family and friends. Always buy my cars here. helpful. I would recommend this ford place to family and friends. Always buy my cars here. More
by BEBBIE1560
Employees Worked With
Jeff Vuncannon, Alissa Audet
April 05, 2020
Took my car in for the a/c not working.. luckily I had a extended warranty. But when they looked at my car they denied fixing it. So long story short I was finally able to get my car fixed.. it just took 1 extended warranty. But when they looked at my car they denied fixing it. So long story short I was finally able to get my car fixed.. it just took 1 week. Not happy with the extended warranty team!! More
by no2
Employees Worked With
Other Employees :
Thanks to Daniel GM who helped me out in getting my car fixed and keeping me updated..
April 05, 2020
Good service from the time I contacted the dealership until the time I picked my truck up everyone was kind and professional. I only go to Ferman. until the time I picked my truck up everyone was kind and professional. I only go to Ferman. More
by Lcooper
