Ferman Ford - Service Center

William didn't disappoint again this time. He always makes sure he fits all he can to get things done. Great communication. Thank you william makes sure he fits all he can to get things done. Great communication. Thank you william More

Recall work We won’t go to any other Ford service companies in the area. Ferman is always courteous, they return phone calls, and keep you up to date on the repai We won’t go to any other Ford service companies in the area. Ferman is always courteous, they return phone calls, and keep you up to date on the repair work via text and emails. We have always gotten exceptional service at Ferman Ford. More

The Service department is the most organized I've ever seen. The staff are all friendly. William is my service rep. I appreciate the time he takes to explain the services needed. He can be on the phone, w seen. The staff are all friendly. William is my service rep. I appreciate the time he takes to explain the services needed. He can be on the phone, working his computer, have a customer at his desk and he is still calm and happy. I drive down from Hudson because I trust Ferman Ford. More

This was a very good experience. Staff is efficient and professional. The vehicle was brought in quickly, staff completed my service appointment in a timely manner. professional. The vehicle was brought in quickly, staff completed my service appointment in a timely manner. More

I truly appreciate doing business with your staff especially under the circumstances of what I was dealing with. Thank you for the service provided. I will recommend Ferman as I have done in the past especially under the circumstances of what I was dealing with. Thank you for the service provided. I will recommend Ferman as I have done in the past. More

Robert and the whole service dept were wonderful to deal with got my truck fixed and delivered back on time as promised I like the online appt.app to make my appt. I pass 2 other ford dealerships to get with got my truck fixed and delivered back on time as promised I like the online appt.app to make my appt. I pass 2 other ford dealerships to get mine service by ferman More

William is the man, highly recommended if you need anything done to your ford. He is the definition of honest, caring and is a good communicator. anything done to your ford. He is the definition of honest, caring and is a good communicator. More

Robs great! No problem getting in and he works hard at his job! I have never had an issue with his or his team. He always follows up afterward to make sure everything is ok. his job! I have never had an issue with his or his team. He always follows up afterward to make sure everything is ok. More

Robert Guinn took great care of my vehicle making sure the work was done correctly and keeping me informed of the repairs timing. Thank you the work was done correctly and keeping me informed of the repairs timing. Thank you More