Back

Ferman Ford - Service Center

Clearwater, FL

4.4
3,134 Reviews

3,134 Reviews of Ferman Ford - Service Center

Sort by
December 25, 2019

Solid service Friendly staff. Needed a new tire and brake pads. Olta kept me up to date on progress as tire needed to be ordered. I would return. More

by DanKrauseCCC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olta Kokona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Ferman Ford responded

Thank You for your review !

December 25, 2019

Very nice William was very nice and made me feel comfortable about what service was performed and that if I needed to come back, to make sure I choose him bc he More

by lauraannkettle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Ferman Ford responded

Thank You for your review and the kind words about William.

December 22, 2019

Very fast n friendly Very fast friend ly and gave co.plimentary shuttle and car wash I really appreciated the coffee area too felt 1st class whole time and was my 1st visi More

by sail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Guinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver er very friendly ma n
Dec 26, 2019 -

Ferman Ford responded

Thank You for your review!

December 22, 2019

Great service dealing with a frustrating situation. William was a great person to work with. I was dealing with an extremely frustrating situation with my truck yet William handled my frustration with p More

by BHUBLER71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Ferman Ford responded

Thank you for your review and the kind words about William.

December 22, 2019

F-150 oil change, tire rotation and inspection Fast, friendly and even suggested a lower-price oil alternative to what I originally requested. Also knocked out recall in the time a normal oil chan More

by GC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Ferman Ford responded

Thank You for your review!

December 22, 2019

Body Shop is fantastic!! Dennis and Bill were incredibly helpful in the repair of my vehicle after my accident. I also received timely updates keeping me informed of my vehicl More

by daniellesn13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Daley, Bill Sherwood
Dec 26, 2019 -

Ferman Ford responded

Danielle Thank You for your review!

December 19, 2019

Great Service William has always been so helpful with me. I have 2014 focus with transmission issues. He goes the extra mike to get me a loaner and make repairs in More

by barb2912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2019 -

Ferman Ford responded

Thank You for the review and the kind words about William!

December 19, 2019

Service Great service. Ferman gave me a great loaner a 2019 F-150. I was kept informed throughout the entire process. Than you for treating me great. I wo More

by adunks74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2019 -

Ferman Ford responded

Thank You for the review!

December 19, 2019

Great Job & service. took over 6 weeks but the loaner car was great. people (Brian & Rosa) were super once it got started. Gave me twice a week status repor More

by mikeko2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rosa, Brian Onofrio
Dec 19, 2019 -

Ferman Ford responded

Thank You for your review and the kind words about Brian and Rosa!!

December 18, 2019

Very professional service. Thank you for all your help. Always when a have to do services to my car I take to them because I know they are very professional and they take care. Thank you for your excellent More

by Richard torres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Vuncannon
Dec 19, 2019 -

Ferman Ford responded

Richard Thank you for your review!

...
191
...