Ferman Ford - Service Center

Minor Service & Rear Break Service Check in was quick and easy. Scheduled appointment on-line. Recommended added services were explained and completed. Updates and timeframe were exce Check in was quick and easy. Scheduled appointment on-line. Recommended added services were explained and completed. Updates and timeframe were excellent. Amenities in the wait area were great. More

New Tire Jeff worked closely with my husband on the tire and getting all questions and concerns answered Always happy to work with Ferman. ( enjoyed writing Jeff worked closely with my husband on the tire and getting all questions and concerns answered Always happy to work with Ferman. ( enjoyed writing the review until I hit the 25 character limit) More

Service was great! Cameron my service consultant was awesome I gave this review because it’s genuine and sincere. The dealership is extremely service oriented. I appreciate service like this from a company. It I gave this review because it’s genuine and sincere. The dealership is extremely service oriented. I appreciate service like this from a company. It makes the world a better place. Literally. I’ve already referred to your dealership. Thank you. More

Service is well worth the drive from Hudson The shop and waiting area are clean and comfortable. Olta was great in explaining the service process and with Robert went above and beyond service. The shop and waiting area are clean and comfortable. Olta was great in explaining the service process and with Robert went above and beyond service. More

Schedule service online I liked I could schedule online appointments and services and see price and get a text on who I would be working with. Friendly group of people. I al I liked I could schedule online appointments and services and see price and get a text on who I would be working with. Friendly group of people. I also liked being able to get the estimate online after they look over the car and approve only what I choose if suggested services. More

Battery Was treated well. When I had a concern it was answered.was also Kate in the day but they told me it would be 5:00 and it was 5:15 when I left. Was treated well. When I had a concern it was answered.was also Kate in the day but they told me it would be 5:00 and it was 5:15 when I left. More

Always Prompt, Fast, Friendly Service. From the I pull away to the time I leave, Everyone is always very Professional, courteous, and friendly. Service is always performed on time and the From the I pull away to the time I leave, Everyone is always very Professional, courteous, and friendly. Service is always performed on time and there are no surprises. The staff always keep me informed through text on the status of my service and completion time. . More

Oil change and tire rotation 12 k miles Thx much for your customer service See u next year Hope you all have a wonderful new year For my next oil change in a few months Thx much for your customer service See u next year Hope you all have a wonderful new year For my next oil change in a few months More

30K Miles Service Excellent customer service. Cameron is a pleasure to work with. He takes his time and always goes the extra mile to make sure I am completely satisfie Excellent customer service. Cameron is a pleasure to work with. He takes his time and always goes the extra mile to make sure I am completely satisfied. Highly recommend! More