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3,134 Reviews of Ferman Ford - Service Center
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December 03, 2019
Fast service They got me in same day since I needed a new battery. The whole process only took about 1.5 hours. Very friendly people and great service. They got me in same day since I needed a new battery. The whole process only took about 1.5 hours. Very friendly people and great service. More
by BRANDY.KINDER
Verified CustomerEmployees Worked With
Olta Kokona
December 03, 2019
Going down hill Appointment was at 9am. Not checked in until almost 920 am. Oil change sticker was wrong when I picked up my car. Service is declining Appointment was at 9am. Not checked in until almost 920 am. Oil change sticker was wrong when I picked up my car. Service is declining More
by CMANGELSDORF83
Employees Worked With
Olta Kokona
December 03, 2019
Air bag recall My appointment was at 9a.m. Got there early and Matt got on it immediately and the job was finished by 9:15. Job well done. My appointment was at 9a.m. Got there early and Matt got on it immediately and the job was finished by 9:15. Job well done. More
by nredd5682
Employees Worked With
Matthew Mullett
December 02, 2019
If it wasn’t for William William really went above and beyond with helping us take care of our truck issues. He found a few issues that needed attention ASAP and helped us get William really went above and beyond with helping us take care of our truck issues. He found a few issues that needed attention ASAP and helped us get in and get out. Our truck is our business and down time means lost money for us. He was there morning noon and night to make sure it was done right. More
by heybebe25
Employees Worked With
December 02, 2019
Oil change and 99 point check I didn’t expect to have transmission fluid flushed this early, but I won’t need it on the next visit. Vehicle has 27,000 miles (2014 Escape). I didn’t expect to have transmission fluid flushed this early, but I won’t need it on the next visit. Vehicle has 27,000 miles (2014 Escape). More
by rlheure2
Employees Worked With
December 02, 2019
car repair They fixed my car and gave me a loaner car when the repair took longer than expected. Nice people, very accommodating to my needs and my work situatio They fixed my car and gave me a loaner car when the repair took longer than expected. Nice people, very accommodating to my needs and my work situation. More
by Cmassaro1
Employees Worked With
David Stevans, Olta Kokona
December 02, 2019
Did good work but weak customer service Some unnecessary waiting, permitted multiple interruptions, then delayed the repair for a month. The repair looks good and took just 3 days once they Some unnecessary waiting, permitted multiple interruptions, then delayed the repair for a month. The repair looks good and took just 3 days once they got started. More
by MK
Employees Worked With
Brian Onofrio
December 01, 2019
Great Service Went in for the first oil change on the car purchased there. Everyone was great, easy in and easy out. Was able to get an appointment the day after I Went in for the first oil change on the car purchased there. Everyone was great, easy in and easy out. Was able to get an appointment the day after I called. More
by stacy.ferreira09
Employees Worked With
Olta Kokona
December 01, 2019
10 Days and I still don't have my car back My car was taken in for a $45. part and because of something that was done to it, you have been working on it for 10 days. My car was taken in for a $45. part and because of something that was done to it, you have been working on it for 10 days. More
by Dave30mpd
Employees Worked With
David Stevans, Olta Kokona
December 01, 2019
William is awesome guy!!!! William did everything he can to help us, William is an asset to ferman ford , and I will go back to him again and again! William did everything he can to help us, William is an asset to ferman ford , and I will go back to him again and again! More
by bruceliberty
