Ferman Ford - Service Center

15,000 mile checkup Prompt service. The vehicle was ready before the planned duration. Friendly courteous staff. Will recommend Ferman to my son, who recently moved to Prompt service. The vehicle was ready before the planned duration. Friendly courteous staff. Will recommend Ferman to my son, who recently moved to this area. More

Great service Service was great as expected at Ferman Ford. Would highly recommend William to be your service advisor . Will bring my truck in to Ferman Ford for al Service was great as expected at Ferman Ford. Would highly recommend William to be your service advisor . Will bring my truck in to Ferman Ford for all of my future maintenance and service. More

Always good service here I’ve been taking my car in for service for years and an any issue had been resolved. I love the convenient hours and they offer a shuttle service too. I’ve been taking my car in for service for years and an any issue had been resolved. I love the convenient hours and they offer a shuttle service too. Highly recommend. More

Door repair Excellent service. Staff excellent. Great turns around time. Shuttle service to and from home appreciated. Our second time to go to this collision Excellent service. Staff excellent. Great turns around time. Shuttle service to and from home appreciated. Our second time to go to this collision center. Would go again if needed. More

Awesome service Courteous and very knowledgeable. A pleasure every time. Work is always done right the first time. Explained what the problem was and what needed t Courteous and very knowledgeable. A pleasure every time. Work is always done right the first time. Explained what the problem was and what needed to be done More

Excellent Customer Service Even though no appointments were available, the Ferman staff worked my car in when the power window wouldn't close. They always seem to find a way to Even though no appointments were available, the Ferman staff worked my car in when the power window wouldn't close. They always seem to find a way to get my car in for repair when there is an "emergency". More

Service Very attentive and professional. The service department took good care of me as soon i arrived to the facility. They provide me with a rental vehicle Very attentive and professional. The service department took good care of me as soon i arrived to the facility. They provide me with a rental vehicle and that help me a lot. Tx for the good service. More

Superior Service Most of us have witnessed good service, great service and poor service. As consumers we know what kind of service we're receiving. I'm always happy t Most of us have witnessed good service, great service and poor service. As consumers we know what kind of service we're receiving. I'm always happy to recognize a company or a person when they truly give Superior Service. It's hard to find good customer service these days so my experience at Ferman Ford this past week was a delight from beginning to end of the highest quality possible. I give 100% credit to my service mgr, Jeff Vuncannon, who's detail to service his communication skills his friendliness, and follow through are the best I have ever had at any service center. He is top notch. More

Always great service William is very courteous and knowledgeable. Service team completes maintenance in a timely manner. Happy to see they are honest on work that actually William is very courteous and knowledgeable. Service team completes maintenance in a timely manner. Happy to see they are honest on work that actually needs to be done. More

Actual customer service After purchasing a roach infested 2018 car I took it to William explaining the issue he made the team clean it out properly and my car came back in gr After purchasing a roach infested 2018 car I took it to William explaining the issue he made the team clean it out properly and my car came back in great shape I really appreciated. More