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Ferman Ford - Service Center

Clearwater, FL

4.4
3,134 Reviews

3,134 Reviews of Ferman Ford - Service Center

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September 26, 2018

Excellent The service was promt, My appointment manager was polite, couldnt have gone smoother. I will definitely be returning for future service needs. Custome More

by ANTONISZALOUMIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Ferman Ford responded

Thank you for your review!

September 26, 2018

always ask for william!!!!!!!!!!! william seems like the one who is the people person as well as treating me with respect and professionalism. i can always count on his help, honesty, More

by steveh20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2018 -

Ferman Ford responded

Thank you Steve for your review!

September 26, 2018

My experience with service at Ferman Ford Pulled right up and welcomed by a friendly man (sorry I didn’t get his name) who took me into William Pannier who handled my visit. Very nice, friend More

by simonpark112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2018 -

Ferman Ford responded

Thank you for your review!

September 25, 2018

Bad service I had issues from day 1 3 years to find leak .number of appts didn't have parts, reorder parts, had car 5 day did nothing .I have HANDICAP granddaught More

by windsor.linda1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Wheeler
1.0
This rating includes all reviews, with more weight given to recent reviews.
William Pannier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Ferman Ford responded

We apologize for the negative experience you had with us. Please contact our manager, Bob Murray at (727) 797 2277 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

September 24, 2018

Great service After bringing Our company vehicle to Walker for seven times spending a lot of money on different parts of not being fixed first time I brought it to More

by john.centonze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2018 -

Ferman Ford responded

Thank you for your review!

September 24, 2018

Getting a Honda did not do any service. Price was way to high. Trading the car for a new Honda Civic . Later on today. Mustang served its purpose More

by WEXLOR8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis J. McBride
Sep 27, 2018 -

Ferman Ford responded

Thank you for your review!

September 24, 2018

Car repair I had a problem with my vehicle. The problem with the vehicle was repaired properly and efficiently the staff was courteous and answered all my questi More

by robert.lamb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Ferman Ford responded

Thank you Robert for your review!

September 24, 2018

Needed new lcd screen I had owned the vehicle less than a month before the insturment cluster LCD died. It was fixed and Cameron waved the deductible. I'm very pleased wi More

by WC Pezza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Ferman Ford responded

Thank you for your review!

September 24, 2018

Car repair Had to get a recall done and rear shocks replaced. William was very helpful in letting me know what needed to be done as well as the cost. More

by Mg2127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2018 -

Ferman Ford responded

Thank you for your review!

September 21, 2018

Great place to have your truck repaired William took great care to get my seat belt problem repaired in a timely and professional manner. The rest of the staff was very helpful and polite. More

by KWHD1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2018 -

Ferman Ford responded

Thank you for your review!

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