Ferman Ford - Service Center

Best service here yet. I have had negative experiences here before but this service was great. Everything was timely and efficient. Talon was always polite and helpful in e I have had negative experiences here before but this service was great. Everything was timely and efficient. Talon was always polite and helpful in every part of the service order. More

It was a great experience I greatly enjoyed my experience with service here. Everyone was friendly and helpful. Loving the new guest area. Robert and Dave was a great service a I greatly enjoyed my experience with service here. Everyone was friendly and helpful. Loving the new guest area. Robert and Dave was a great service advisors. More

Trust The work done on my car was outstanding And in a timely manner Every thing was explained to me My car was returned clean and ready to go The work done on my car was outstanding And in a timely manner Every thing was explained to me My car was returned clean and ready to go More

Replaced Car Battery My husband called Ferman Ford to get an appointment to replace my car battery. we both thought it would be the next day, but we were told as soon as y My husband called Ferman Ford to get an appointment to replace my car battery. we both thought it would be the next day, but we were told as soon as you get the car jump started to come on over. My husband was in an out with the new battery in under an hour. That's Great service! More

Racall work. Quick and easy. I dropped off early and they gave me a ride to work and called when finished and picked me up. Great people Quick and easy. I dropped off early and they gave me a ride to work and called when finished and picked me up. Great people More

Very Pleased Very happy with them fixing my computer problem. Gave me a rental with for the days they had my car and everyone was very helpful. Very happy with them fixing my computer problem. Gave me a rental with for the days they had my car and everyone was very helpful. More

Customer service is clearly a top priority. Welcoming and accommodating at the service center. Offered a ride to and from the mall while a recall for my truck locks were taken care of. Done quic Welcoming and accommodating at the service center. Offered a ride to and from the mall while a recall for my truck locks were taken care of. Done quickly and efficiently. Good experience! More

Everything went fine. Cameron did a great job of getting my car serviced. Everything was completed to my satisfaction. Thank you Cameron for your assistance. Will see yo Cameron did a great job of getting my car serviced. Everything was completed to my satisfaction. Thank you Cameron for your assistance. Will see you in 5,000 miles. More

Oil Change When I had my last oil change they took extra time when I went to pick up the car after dropping it off in the morning, this time it was finished rela When I had my last oil change they took extra time when I went to pick up the car after dropping it off in the morning, this time it was finished relatively quickly way before I was able to pick up the car, they even washed my car at no cost to me. Just amazing service. More

Great Service! Cameron was my service advisor. I was concerned about bringing my car in for recalls and a technician resetting the computer. My Roush Mustang has ton Cameron was my service advisor. I was concerned about bringing my car in for recalls and a technician resetting the computer. My Roush Mustang has tons of Ford Racing upgrade modifications and a custom computer tune to make them all perform. He was thorough in talking to the tech person too make sure this would not happen. He walked out to the car with me upon delivery to make sure everything was to my liking. He will be the person I request anytime I come in for service. More