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3,134 Reviews of Ferman Ford - Service Center
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Verified Customer
July 22, 2022
Everyone that works there is very friendly & very helpful. The staff is very personable & makes you feel welcomed. At Ferman Form they give excellent customer service & treat you with honesty & integ helpful. The staff is very personable & makes you feel welcomed. At Ferman Form they give excellent customer service & treat you with honesty & integrity. I appreciate the staff at Ferman & will be a life long customer! More
by SMB91
Employees Worked With
Victor Rivera
July 20, 2022
I’ve always find these folks to be responsive and efficient. My last visit was an emergency. I didn’t have an appointment but they still took me in right away and I was back on the road in about an h efficient. My last visit was an emergency. I didn’t have an appointment but they still took me in right away and I was back on the road in about an hour. More
by SUE1786
Employees Worked With
Olta Kokona
July 20, 2022
Decent service - wish there was a bit more communication on duration or expected completion of service to not wait in lounge for six hours. Could’ve been at home working verses lounge of dealership. on duration or expected completion of service to not wait in lounge for six hours. Could’ve been at home working verses lounge of dealership. More
by Jack.b
Employees Worked With
Victor Rivera
July 20, 2022
Was very fast and professional, friendly and informative. I will be back for future visits. informative. I will be back for future visits. More
by joefregapane
Employees Worked With
July 20, 2022
went in for a recall appointment and they didn’t have the parts yet? but i had an appointment ? why didn’t they just ask me to come a different day? they still haven’t called me back to let me know when the parts yet? but i had an appointment ? why didn’t they just ask me to come a different day? they still haven’t called me back to let me know when the parts come in More
by kaylab2000
Employees Worked With
July 20, 2022
Will Pannier is the best. ..he keeps me updated as to progress of repair, and is great at communicating the 'why' if additional repairs are suggested. ..he keeps me updated as to progress of repair, and is great at communicating the 'why' if additional repairs are suggested. More
by jasonebeth
Employees Worked With
July 19, 2022
Did not fill wiper fluid and I purchased blades. Interior was dirtier than I left it. Can I trust my oil was actually changed, tires rotated?? Not sure...still my svc guy was nice Interior was dirtier than I left it. Can I trust my oil was actually changed, tires rotated?? Not sure...still my svc guy was nice More
by sharashoe
Employees Worked With
July 18, 2022
What a pleasure working with this dealership. All of the staff were professional and had a great customer service. I look forward to my next service. All of the staff were professional and had a great customer service. I look forward to my next service. More
by nbkp66e14
Employees Worked With
