Ferman MINI of Tampa Bay

Matthew was very attentive and professional! The service video by our mechanic was detailed and allowed us to make an informed decision on maintenance. The service video by our mechanic was detailed and allowed us to make an informed decision on maintenance. More

Outstanding. Was greeted immediately on walking in. Dallas listened to what I was trying to accomplish on my initial visit and gave me a great overview of the Min Was greeted immediately on walking in. Dallas listened to what I was trying to accomplish on my initial visit and gave me a great overview of the Mini inventory and different options available. Having visited both Mini dealerships in the area, quickly decided I was buying from Ferman or not at all. Ended up getting a fair deal and very happy with the final checkout and onboarding process with the new car. Highly recommend! More

I had Matthew help me a few times, everytime he gives me a clear understand on what is needed, what is recommended, why its recommened, and how long is can wait. Overall everyone in this dealership helps me a clear understand on what is needed, what is recommended, why its recommened, and how long is can wait. Overall everyone in this dealership helps me stay informed. So im grateful More

Had no appt but car had caution symbol on dashboard and drive train warning so drove in drive train warning so drove in More

Tires replaced and motor mount. Finished same day Very satisfied with Mini service department staff. Finished same day Very satisfied with Mini service department staff. More

Still waiting on Matthew Maynard to get back with me regarding technology issue… Have had to bring the car in four times since Purchase in December 1926… Matthew said Friday morning he would be back in regarding technology issue… Have had to bring the car in four times since Purchase in December 1926… Matthew said Friday morning he would be back in touch with me. It is now Tuesday afternoon have not heard anything. More

Nice work getting my car picked up and delivered. I appreciated the video show inspection. I appreciated the video show inspection. More

Sarah was extremely knowledgeable and passionate about Mini. It reminded me how much I enjoyed my mini's in the past. She was a pleasure to work with and brought that mini passion back to me :) Mini. It reminded me how much I enjoyed my mini's in the past. She was a pleasure to work with and brought that mini passion back to me :) More

They truly went out of their way to create a fair deal and carefully explain every option so I could choose what was best for my circumstances. Throughout my car-buying journey, Dallas was patient, res and carefully explain every option so I could choose what was best for my circumstances. Throughout my car-buying journey, Dallas was patient, responsive, and consistently checked in with me—both by text and whenever I was at the dealership. He was always asking if I needed anything or if I wanted to drive another MINI, making sure I never felt pressured and always felt supported. Everyone made the entire experience—from selecting the car to completing the purchase—pleasant, informative, and enjoyable. I also want to give special recognition to Jeff Walstrom, the BMW Finance Manager. He found a creative financing solution that made this purchase possible—something I had never experienced before. I’m incredibly grateful because if he hadn’t been able to make the numbers work, I simply wouldn’t have been able to buy this car. I also applaud the team for allowing me to take the MINI home overnight. That gave me the confidence to know it was truly the right car for me, and it made all the difference in my decision. And, of course, “Mini Mike” in the front office was always working to negotiate the best possible numbers for me. I also want to acknowledge Mr. Sanchez, who kept “sharpening his pencil” to help make the deal even better. Thank you all for making what can often be a stressful experience such a positive one. Grazie mille! Sono entusiasta! 😎 More

Excellent dealership and I would recommend them in the future for other people and would shop there again. Knowledgeable and experience people willing to help Make sure that you make the right decision. future for other people and would shop there again. Knowledgeable and experience people willing to help Make sure that you make the right decision. More